Hotel Palazzo Ognissanti

“Convenient…”

I liked this hotel. It is close to the train station and within walking distance of all the local attractions. Staff are friendly and polite and one of the breakfast staff can be heard belting out Madonna songs! We were able to store our bags after arriving early. Room was a little late but the hot… more

I liked this hotel. It is close to the train station and within walking distance of all the local attractions. Staff are friendly and polite and one of the breakfast staff can be heard belting out Madonna songs! We were able to store our bags after arriving early. Room was a little late but the hotel was spotless.

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“Minimalist Experience”

First trip to Florence, via package vacation plan. Four blocks from train station. Read reviews and requested an upgraded room other than the windowless room on the ground floor we were originally supposed to have, the hotel kindly accommodated us. This was an enormous improvement which made our st… more

First trip to Florence, via package vacation plan. Four blocks from train station. Read reviews and requested an upgraded room other than the windowless room on the ground floor we were originally supposed to have, the hotel kindly accommodated us. This was an enormous improvement which made our stay tolerable. Not aware of any AC, we opened our window briefly but spent the next two days killing mosquitos from the otherwise lovely courtyard. Our room, and the hotel in general, was very clean. The lobby often had a foul smell. No water when we arrived (we were given 2 bottles upon request), no coffee or teapot. Towel warmer actually chilled our towels. Very thin walls, not soundproofed as described. One elevator was out of order. Staff were polite, ordered taxis for us and provided an additional blanket when requested. Our bed was comfortable. Inquired about laundry service but the turnaround was 24-hrs, then we realized there was a self-serve laundry across the street, which we used and were happy with. Breakfast was ok. Would not stay here again, heard from a guy at the laundry that the Grand Hotel Adriatico was excellent.

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“Average hotel for your stay in Florence, Make sure a/c work before you accept the assigned room.”

On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was … more

On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was full, so I couldn't change room. Their solution was to send up a fan. Luckyly we went in early May so weather was still cool, our room was over looking the inside patio, we had to sleep with the window open, so we didn't have a noise issue. But a/c not working is unacceptable! Major attraction were within walking distance (15-20) minutes, we are in mid 60's so took a rest halfway. We always sat at the Piazza di Santa Maria Novella which is a beautiful plaza! We has a couple of meals at the local pizzeria/Osteria MASO, a 2 minute walk, reasonable prices, good food, great service. Average price for 4 night stay, including IVA tax, but not the mandatory city tax was $ 180 a night, including breakfast.

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