Royal Hotel Hinterhuber

“Super!”

A place to which you always want to return! super team and super service! paradise for everyone! I will definitely advise everyone! special thanks for the perfect meal! Thank you to the Family Hinterhuber and the whole team. This is a hotel that we will always remember! Thank you!!!

“Great hotel to relax”

When we arrived at the hotel the personal at the reception was very friendly and helped us with the luggage. Best service and friendly motivated personal. The spa was really nice. The meals every evening where a highlight. We will come back.

“Hotel review”

To start with , We have been to this hotel twice in the winter period of time, as all of our family members like skiing .The location of the hotel is rather convenient (1.5 km to the ski lift). We lived in a family double-room suite with a view of the mountains. Breakfast was organized like a Swed… more

To start with , We have been to this hotel twice in the winter period of time, as all of our family members like skiing .The location of the hotel is rather convenient (1.5 km to the ski lift). We lived in a family double-room suite with a view of the mountains. Breakfast was organized like a Swedish table while for dinner we had a salad bar , appetizers , three main dishes and desserts . All dishes were tasty and the service was at the highest level. To say more , they have different delicious sorts of wine from local regions , that I can mostly recommend. In Royal Hotel Hinterhuber work very attentive and exhilarating staff and hotel managers. All of the them treated our kids as their own ones. The hotel has a luxurious spa complex with a swimming pool and saunas. There is a room for storing skis and boots. To sum up, this hotel is a great place to stay in , especially with your family . I recommend it and know for sure , that I’ll be back there again and again !!!

less

“Cozy and friendly, relatively delicious, with great staff!”

Wanted a 10-days ski escape in Europe and opted for Brunico. Not really planned on time, found Royal Hinterhuber, contacted them and yes, they kindly replied with an integrated offer. Keeping my interest and curiosity vivid with interesting information and regular though not disturbing mails, Helm… more

Wanted a 10-days ski escape in Europe and opted for Brunico. Not really planned on time, found Royal Hinterhuber, contacted them and yes, they kindly replied with an integrated offer. Keeping my interest and curiosity vivid with interesting information and regular though not disturbing mails, Helmi and Team made me really excited. Well, arrived after a 10hours drive, I was taken to my room which was not exactly the one described in the offer. When I noted that in a mail, response was immediate; first a not very pleasant but almost rude, then after talking to Helmi, they realized the hick up and offered all meals for my staying! Positive point 1! Caring and welcoming, they asked for my ski plans and offered advice which was to the point and highly appreciated! An afternoon I returned from a long day skiing, I was also pleasantly surprised when I was offered a massage in the Spa to relax and enjoy. Positive point 2! The F & B Staff was awesome, also interested in every culinary detail or beverage preference. Had some good wine suggestions and always remember my doppio in the morning or my favorite eggs. Positive point 3! If I have to name, it's difficult, they were all smiling and nice. But I cannot resist giving an extra star and hearty thank you to Mamdouh at the reception, for his kindness and swift response to questions and quests even before my decision to spend a few days @the Royal Hinterhuber, as well as our common interest and love for Asian noble martial arts, and Simon, the sweet smiling face and heart in the breakfast and dining room, trying to find the best wine to accompany my meal, accelerating the process to offer me my first coffee of the day or teaching me Italian! Infrastructure and hospitality wise: The room was nice, the Penthouse suite, with mountain view and a nice shared balcony with the adjacent room. The mattress was really extraordinary, especially for active guests spending time in sports and tiring their spine and back: comfortable but rigid offered great relax and recovery along with a good night sleep. Warm and cozy too, with adequate furniture, lighting and storage room. The bath had both a shower and a tub, which however did not have a curtain and if selected then the bathroom turned into a swimming pool. Soap, shower gel and shampoo wise, limited offer and quantity. Could also help to offer toothbrush and toothpaste kit along with a small sponge and shaving kit... it's a 4S hotel! Bottled water in the fridge, not having a variety of drinks or snacks... charged water rather expensively. Could do better. However, the slippers were nice and comfortable, a pair in common ladies' sizes and a pair in common mens' sizes! Could also opt for flip flops as they offered SPA/pool towels and was not easy to walk around slippery and wet areas with the slippers. SPA area: different options of hot tubs and saunas, small towels offered especially for those guests who preferred to use naked. I did not really appreciated the nudist aspect especially in a hotel spa where different guests from different cultures meet and share the same facilities. Not to mention hygienic concerns... My massage: given by Helena, was supposed to be a full body massage. However it was mainly a back massage. Head was not even touched same as the arms and hands...need a bit of effort to match the description of the service. Overall, it was good but needed some additional points and care. Had a few hick ups and points that could be improved, such as the breakfast buffet; rich, but repetitive and boring. Could have different charcuterie options from the region, or cheese, even eggs and sweets... did not see chocolate croissants although easy to find and good to offer to kids, no famous spek, or strundel....unfortunately, every day, same stuff. Would love a bit more, such as the lovely myrtilles jam you offered me on check out! Overall, a lovely place to stay, close to the ski center, offering a ski bus everyday at time of guest convenience. With a lovely staff above all! A must go and a certainly will visit again!

less