Smart Hotel Holiday

“Decent Hotel but with some pitfalls”

In a decent part of Mestre just off a main road, however not a lot around the area, but transport is very good and cheap and easily accessed, if you are on wrong side of hotel as we were it can be a bit noisy with traffic especially if you have window open, our room was really good, though no wardr… more

In a decent part of Mestre just off a main road, however not a lot around the area, but transport is very good and cheap and easily accessed, if you are on wrong side of hotel as we were it can be a bit noisy with traffic especially if you have window open, our room was really good, though no wardrobe as such, bed was huge and comfortable, bathroom tidy and clean, the maid who is very friendly seemed to be in everyday, mini bar with water. We stayed 4 nights and were room only so had to pay for breakfast on 2 days, for 10 Euro each I was expecting much much better, 3 hot items, scrambled egg, greasy streaky bacon, and chicken sausage, all were lukewarm and not very tasty, usual cold stuff and limited cakes and sweets but very average to be honest. Reception staff are extremely pleasant and helpful with Andrea so polite and all speak very good English thankfully, sadly we had a meal in their restaurant one night and although the food was good but again needed to be a little hotter, the same can't be said for the 2 waiting staff, not at all friendly, younger person looked as though would rather be anywhere but there, very surly no smiles, there was a shuttle bus back to the airport 10 Euro pp, which was useful, again chap who drove it? During the trip No conversation, no asking had we had a nice time? Little things, just make such a difference, also don't agree with other reviewers that the bar prices are reasonable? Kidding right? Finally the hotel tax? We were charged 3.10 Euro pp per night, almost 25 euros!!! We've not paid that for 2 weeks in Greece!! Summing up it's a decent place to stay just take plenty of money with you.

less

“Very good hotel on the mainland ”

Good hotel in a quiet residential area and very close to transport links. Large comfortable bed, nice en-suite with complimentary toiletries and hairdryer. Everything as per the description. Breakfast was decent, usual sort ofthing for a European hotel. Tickets for the public transport system are… more

Good hotel in a quiet residential area and very close to transport links. Large comfortable bed, nice en-suite with complimentary toiletries and hairdryer. Everything as per the description. Breakfast was decent, usual sort ofthing for a European hotel. Tickets for the public transport system are available from reception and must be paid for by cash. If you're staying a few days and likely use the water buses a few times, a ticket for 3 or 7 days is worth the money. The only reason we can't give the hotel 5 is the old residual smoke smell in the room.

less

“Ok for short stay, Travel Inn style, would not grade as 4 star”

The hotel is basically 25 minutes away from Venice using public transport. The no thrill rooms are very clean with room service everyday. The bed left a lot to be desired hard mattress and creaked at every move. Unfortunately the air con was switched off centrally and it did get warm at night. Th… more

The hotel is basically 25 minutes away from Venice using public transport. The no thrill rooms are very clean with room service everyday. The bed left a lot to be desired hard mattress and creaked at every move. Unfortunately the air con was switched off centrally and it did get warm at night. The staff are very friendly, however,if you you require local travel information, remember to ask them in detail, there are no information boards on this subject in the hotel, if you ask for their shuttle bus to Venice, remember to book the return journey, because it may not be mentioned by staff. The breakfast runs from 7am until 10am with a good selection of pastries coffees yogurts ,scrambled eggs, bacon, bread to toast. However on 2 occasions at 920am the older lady from staff started to switch the toasters off and take the hot food away, she had previously brought a full bowl of scrambled egg, 10 minutes before and took it away! I saw a couple came in at 945am and have only pastries and coffees, not good management practice for customers relations and certainly for stock waste. The drinks in the bar were an average price and quality wines etc, the restaurant prices again average, the food was average. Staff very good. I would differ to say that this hotel is a 4 star at best 2 and a half, I would say that it is more of a Travel inn, it's ok for a couple of days, certainly no longer if you want a comfortable base.

less