NH Venezia Laguna Palace

“Almost perfect”

Great hotel for easy access to Venice. The building looks great and is reasonably modern. Well located around a 20min walk from the station but with shops and restaurants less than a 10min walk away. Has a supermarket round the corner. The is a bar and restaurant onsite but if you like Japanese foo… more

Great hotel for easy access to Venice. The building looks great and is reasonably modern. Well located around a 20min walk from the station but with shops and restaurants less than a 10min walk away. Has a supermarket round the corner. The is a bar and restaurant onsite but if you like Japanese food, there is a restaurant across the road. There are bus stops outside the hotel giving access to Venice every 30mins throughout the day until around 7pm. After that requires a 7-8min walk to bus stops that have buses running all night. We had a suite with separate bedroom. It was huge and comfortable. Air con was perfect too. Overall, a great stay. The only thing that would make this perfect would be if it had a pool.

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“Do not go during heat of summer”

The room was clean and everything you'd expect from a 4 star. The air conditioning did not work. In fact, we had no control over the temperature in the room. First, we were told that the temperature of the room would be lowered by the staff. The temperature actually went up. Then we were told that … more

The room was clean and everything you'd expect from a 4 star. The air conditioning did not work. In fact, we had no control over the temperature in the room. First, we were told that the temperature of the room would be lowered by the staff. The temperature actually went up. Then we were told that there was a 20 degree rule from the outside temperature that we could not lower the room any lower, but it would be set to maximum air conditioning. Still nothing improved. Lastly, we were told that the wifi is working when it was not. I did everything I knew how to reset my devices and reconnect to internet, but I couldn't even search websites from my desk. The other NH hotels in Italy were leagues above this one in Venice. Stay somewhere else at the end of the day in my opinion, which was frustrating because I liked NH during our Italy trip.

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“Venise Stay”

The hotel was lovely - very clean however, 1. it was extremely hot and the air did not work well at all. It was 78 in the room, front desk told us it was hot outside so that is why it is hot. They did give us a fan, but again the room temperature was 78. Would not recommend to stay there during w… more

The hotel was lovely - very clean however, 1. it was extremely hot and the air did not work well at all. It was 78 in the room, front desk told us it was hot outside so that is why it is hot. They did give us a fan, but again the room temperature was 78. Would not recommend to stay there during warmer months 2. went to dinner at the hotel - food was good, service was not. Waited almost 10 minutes for water for the table and after being outside in the heat - we all were looking forward to water - I had to go and ask someone. There were not many people eating so it being crowded was not an issue.

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“Needs an update urgently!”

Ones a nice hotel, the property is very warn and outdated (not the standard we have become used to for NH unfortunately). Exceptional nice underground garage and short bus/tram ride to Venezia, but otherwise not much positive to tell. Simple breakfast, poor bar, very basic dishes in restaurant (no … more

Ones a nice hotel, the property is very warn and outdated (not the standard we have become used to for NH unfortunately). Exceptional nice underground garage and short bus/tram ride to Venezia, but otherwise not much positive to tell. Simple breakfast, poor bar, very basic dishes in restaurant (no others in close proximity), bare minimum gym without anitbac to clean machines (no pool) and lack of customer appreciation by hotel staff. Rooms really old, and unfortunately lots of ANTs in ours. We where promised a room change after the ants attack, but they decided to sprayed some poison while we where out and told us that would be good enough (and not to worry that the kids had to sleep in poison !?!). Not a hotel we would return to in close future (would rather choose one of the other good new and modern alternatives nearby).

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