Grand Hotel Del Mare Resort & Spa

“Just what I needed to recharge batterys”

With my partner we decided to spend some time in Italy and in France, we find this hotel, recensions looked nice so we booked some day’s in this hotel, and were not dissapointed, room and the views were very nice, hotel very quiet, breakfast very tasty, service very good, and fast. We ate lunch in … more

With my partner we decided to spend some time in Italy and in France, we find this hotel, recensions looked nice so we booked some day’s in this hotel, and were not dissapointed, room and the views were very nice, hotel very quiet, breakfast very tasty, service very good, and fast. We ate lunch in hotel and also outside of hotel to try something different. 5 min drive and you are in center of city. But food at hotel was somehow better. Especially service. We tryed also hotel gym, is included in price, and also parking place for our rented car. There was also pianist playing music in evenings. Tea time with cakes, free candies. Lots of nice touches that makes experience even nicer. There is also hotel beach, that is also included in price. We love having bath in the sea. For those who don’t there is also pool. Only thing maybe that I should change is, make a bigger pool. But since I am a sea watter and beach person, I don’t care. But quite some people liked staying at that pool. Still is not crouded. My boyfriend really liked the quietness everywhere. Deffinitely should love to came back here in future. From nice aeroport we needed 45 min. So is perfect.

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“Beautiful pricey property in a charming small town”

Beautiful pricey property in a charming small town. We spent a week there and it was the perfect choice for us the multiple facilities meant that there were always options for something to do, and the property is very unique plenty of small nooks and corners to explore. I wouldn’t recommend it fo… more

Beautiful pricey property in a charming small town. We spent a week there and it was the perfect choice for us the multiple facilities meant that there were always options for something to do, and the property is very unique plenty of small nooks and corners to explore. I wouldn’t recommend it for children Staff are professional yet have a warm human quality, perfect representation of italian hospitality When you book make sure to book direct you’ll get a better offer, also make sure you ask for a renovated room because some are still dated, if you can get a room with club access do it, its a brilliant concept

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“A dated 5 star property with Stunning views but not so stunning staff”

To celebrate christmas, my Partner and I wanted to have a nice Christmas eve dinner at a fancy restaurant without making a hole in our pockets, and we found a small 1 michelin starred restaurant in San Remo with a budget-friendly Christmas eve menu. We booked it, and since it was a couple of hours … more

To celebrate christmas, my Partner and I wanted to have a nice Christmas eve dinner at a fancy restaurant without making a hole in our pockets, and we found a small 1 michelin starred restaurant in San Remo with a budget-friendly Christmas eve menu. We booked it, and since it was a couple of hours away from home, and we haven't really explored the Liguria region of Italy yet, we decided to stay in the Area. Given it was low season, many hotels were closed, but we found this five-star hotel and spa that looked splendid in the photos—though it turned out to be a bit of a dated relic. We booked a "Prestigious Sea double room with panoramic view" directly on their website, which was not the most intiutive but offered better pricing than the usual booking engines like booking or hotel.com so I still recommend to book directly with them.The price was quite reasonable and included breakfast buffet and spa access, which later on I found out that it didn't and we had to pay it directly at the hotel. There was also 3€ tourist tax per person per night that was also to be paid at the hotel. So we drove from Provence, France to Liguria and before proceeding to the hotel, we stopped at a nice medieval village less than 15km away from the hotel, called Dolceacqua, known for the scenic bridge that was painted by Monet. Following our delightful detour, we headed to the hotel to relax. Be careful though, as the roads going to the hotel are narrow, winding and a bit confusing. The hotel was in the same property as private appartments and you had to go through the parking area of the appartments and go up to reach the round parking of the hotel. The narrow pavement leading to the entrance of the hotel and their parking made me feel like I was Driving in a multi level parking building while the color scheme and the main entrance of the hotel reminded me of a run down seaside motel mixed with a dated greek themed casino. You had to take a small elevator to get to the reception area. But before that, there is a hallway that was eclectically adorned with random stuff, from polished bronze fixtures, to african busts and huge potpourri and flower vases. The hotel common areas decor were so random but it worked, giving you a curious mix of elegance, eccentricity & weird charm of the bygones. There was even a dining hall that had Christmas decor, a statue of a horse if I could clearly remember or probably of chinese mythical creatures, as well as busts of ancient greek individuals. I swear I also saw a life sized statue of african natives, large paintings and tapestries, oriental carpets , glass/Crystal & porcelain vases, chandeliers ranging from Crystal to bronze or gold plated and other polished decor mixed with Christmas trees surrounded by shopping bags from luxury brands. We were welcomed by a receptionist for sure, but it was not an exceptional but rather an unremarkable interaction that I could barely remember it. As far as I can remember though, the welcome was as chilly as the fall weather, and there was confusion about the spa access fee which we just eventually paid. We then headed to the elevator to go to our room which was located on the 1st floor. There were 2 elevators and since it was low season, it did not really get crowded, although it was slow, probably due to its age. The room was spacious and bright, clean eventhough the furnitures have surely seen better days. Not a fan of the carpet flooring which was giving off an unmistakable 80's aroma. The bed and pillows were comfortable and there were sufficient bed side electric sockets for charging your phones. The bathroom was clean, and the toiletries were nice, but the towels needs to be replaced. There was a minibar in the room and a welcome bottle of water was provided. The best part of the room was the large balcony with outdoor seating overlooking the sea and some lion statues on the roof. After settling in and eager to unwind, we ventured to the spa. To get there, You had to pass by the main reception area, the entrance hallway, then the dining room. Glad that there weren't really any people as we were in our bathrobes as recommended by the receptionnist. The spa was quite small for such a big property in my opinion. Our interaction with the spa employees was the same with the rest of the hotel staff, cold and unfriendly vibes. The spa was well equipped though but a bit dark in my opinion amidst the ambiant lighting. Like the rest of the hotel, the spa has surely seen some better days but at least it was clean. There is also a lounge/relaxation area with free snacks and drinks which you can enjoy. The person who was refilling the snacks though didn't really smile and could use a Lesson in hospitality. We enjoyed the spa either way, and had a good night sleep. Breakfast was okay, nothing special and not very memorable, and the staff didn't really help as they were not really very welcoming and did not have a smile on their faces, probably because they had to work on a holiday? We wanted to go outside after eating, and see the views from the exterioir as well as check out the outdoor pool so we exited through the door beside the breakfast area. While reaching out to the door, one of the italian breakfast staff scolded us. We ignored him as there were other hotel guests that used it before us so we didn't understood why we were the only ones who were told off. I didn't want to bring up the race card, but I was the only asian who went through that door. The other people who used it before us and who didn't hear from this rude staff were all white europeans. He could have just told us politely, I don't understand why there was a need to raise the voice while running after us and treat us like kids. That really left a bitter taste in our mouth and left us appalled and miffed. Good thing that the views were spectacular, at least we were comforted by that. We then walked along the belvedere and explored the hotel grounds and saw that they had a small put put golf course, a ping pong table and other outdoor activities, they even have a hammock but it was too chilly to stay outside, so we headed to their main reception area instead. We also checked out their bar in front of the front desk, which was closed as it was early in the morning. There was a trolley filled with sweets and candies that were complimentary just beside the bar, definitely a nice touch especially for Younger guests. Check out was quick and no issues with our bill. The rest of our stay where we did not have to encounter any of their staff was nice. Overall, it was an ok stay, we left with a mix of some fond memories and a few raised eyebrows. It was decent but could have been better if the staff were more friendly. If you do stay here, just remember, avoid the staff, embrace the nostalgia, be prepared for some hiccups and just enjoy the views. And to the hotel management, please retrain your staff and think about future renovations. :)

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