U Splash Resort Hotel Eilat

“At the end - the workers' big smile does the difference ”

Came yesterday to this hotel, at noon. At the reception desk which was separated for regular guests and others, we were welcomed by someone whose name is Racheli, and later we found out she's the CEO here. As we waited patiently for our 2 rooms to be clean, she was dealing with other guests. Very... more

Came yesterday to this hotel, at noon. At the reception desk which was separated for regular guests and others, we were welcomed by someone whose name is Racheli, and later we found out she's the CEO here. As we waited patiently for our 2 rooms to be clean, she was dealing with other guests. Very efficient and after few minutes we got our rooms. After a while room service knocked on our door, and brought us a bottle of wine, 2 glasses of wine, and a set of seasonal fruits - per room. We told the room service this is a mistake since we didn't ask for it and he told us it's for VIP. At that point, we insisted that it's a mistake since we're definitely not VIP but he told us it's not a mistake. Suspicious we said ? Anyway, at evening as we sat to eat at the dining room, I saw Racheli and told her about the incident, then she said it's not a mistake and not peculiar since she decided to give us a VIP gift because we waited at the reception desk too much time. I can assure you it was 4-5 minutes at the most, of waiting there. At that point I understood it was the nice face of the staff, the good and dignified behaviour, the European welcoming style and as we came back now, after we've been here a year ago, we surely are going to be here in the future. You see, it's not only the hotel is located outside Eilat, it has plenty things for kids to do here, good food, not to much although we have FB basis. It's the welcoming staff of this lovely hotel that bought us at the pick of our hearts...

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“A great family vacation.Just shut an eye to the unclealiness of esoecially the rooms”

The hotel crew is mostly nice and very helpful.Food is diversed , plenty, for each kind of taste, its fresh and besutifully served. The only thing I reallybdisliked was the un cleanliness of the public areas, the ways to and from thebrooms, and the rooms themselves. Need immediate cleaning, inclu... more

The hotel crew is mostly nice and very helpful.Food is diversed , plenty, for each kind of taste, its fresh and besutifully served. The only thing I reallybdisliked was the un cleanliness of the public areas, the ways to and from thebrooms, and the rooms themselves. Need immediate cleaning, including the bathroomarea.I stepped more than once on toe nails , hair was evertwhere, bad sheets stained.Its a pitty because otherewise it eas a lot of fun for adults and kids

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