Kinlay House Dublin

“Handy location in Temple Bar district of Dublin”

We stayed here 3 nights upon our arrival in Dublin and one more night after our Wicklow Way hike, great central location. Private room with ensuite - 2 twin beds that were comfortable - we slept well. The room faced the front busy street but we still slept well. Breakfast was self serve - cere... more

We stayed here 3 nights upon our arrival in Dublin and one more night after our Wicklow Way hike, great central location. Private room with ensuite - 2 twin beds that were comfortable - we slept well. The room faced the front busy street but we still slept well. Breakfast was self serve - cereals/toast/butter/jam - totally adequate and included in the room price. Dublin is very expensive to stay in and we wanted a central location in order to explore the city on foot and this place was a great location, staff were friendly. The second time we stayed it was a private room with ensuite with a double bed with single bunk - very cramped, but it did have a window to the front street and we were just there to sleep the night. There was construction going on while we were there but it didn't interrupt our sleep.

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“Hostel okay, breakfast simple, would be better if management responded to reviews to improve issues this place has”

Stayed here from June13-15/23, it was my last place while I stayed in Dublin. Before I came here I received an email and never read it until I was at my first hostel in Dublin which it wanted me to confirm my stay there, but the issue was that when it was sent it was a day earlier and that was t... more

Stayed here from June13-15/23, it was my last place while I stayed in Dublin. Before I came here I received an email and never read it until I was at my first hostel in Dublin which it wanted me to confirm my stay there, but the issue was that when it was sent it was a day earlier and that was the day I had to go to the airport to catch my flight to Dublin so I never saw it until midway into the first day at the hostel so they cancelled my reservation. I was pissed off cause I had stayed at 3 hostels by this point and this was the only hostel that didn’t charge me a day or so after my deposit was paid…In London I stayed at 2 hostels and both of them charged my credit card about 24-36 hrs after deposit confirmation and same with my first hostel in Dublin. So when I went to check-in to the other hostels having everything paid, all I required was the confirmation paperwork which made check-in easy and I was also emailed an early check-in so all I had to do is show my passport for ID and everything was done but this was not efficient like the other places. I emailed about the situation and I basically told them I never read the email because I was at the airport when it was sent and I had no way to realize it was sent and the response was there was nothing they could do except that I had to rebook for the same 8-bed dorm room, I lost about $20-$30 for my deposit because of the stupidity of this place not saving me time by charging my card after the booking and then sending me a confirmation then like the rest of the 3 places I have a paid booking confirmation paper to provide them upon arrival. This place is not terrible by any means but there are a few things that require attention. My room was on the third floor and I swear the stairs were leaning to the railing side so that was very weird and at the top floor (3rd) the railing attached to the wall was looser than a hooker given birth to 12 kids. My room was basic and not that bad, it was comfortable for the most part and I had good roommates, a lady from Western Canada and an English guy from Liverpool who works in Dublin and a young girl that came for a concert. The English guy mentioned to leave the door open when I was there to let the air circulate because it was hot in the room. There were several bathroom/showers on the right and through the door as you go right when you get to the top of the stairs and they were okay, two shower stalls and two toilet stalls…The sinks were very small actually otherwise the bathrooms were not terrible. The door to go outside was weird as well for when I try to push the button and open the door it was stuck then the reception person tells me I have to push the button and push the door at the same time which after several tries it did work. It was best to get food in the afternoon/evening from a Lidl which is a supermarket and it was only a 5 minute walk from this hostel. The hostel did have a full self-serve kitchen so you can use an oven, microwave or the stove. Breakfast was the worst part of the place, very little food in the morning, bread, cereal, jam, milk and coffee. There was seating areas before you walk into the kitchen. Breakfast really needs to be improved like the other places that had fruit, meat, cheese, yogart. The location of this hostel was not that bad actually, it was only 20-30 feet from the Dublin HOHO bus Stop and about an 8-10 minute walk to the O’Connell Bridge. Since early March 2019 and before that there has only been at least 3 different people responding to these reviews (Tim guest relations, Larry T, guest relations, owner, is he both? Maybe! and some Kinley D)but only randomly and not all of them and it has been at least 4-1/2 years since the last response. Such a weird and stupid situation if you tell me, it also tells me a lot about this hostel and it’s lousy/constant changing ownership and management who doesn’t care about listening or sporadic responding to the people that stay at the hostel and giving details on the good and bad about this place and that they could use the information for improving this place. 4.5 of 5 for location 3 of 5 for décor and look of place 1 of 5 for the weird feeling on the stairs 1 of 5 for dangerous railing at the top of the stairs 1.5 of 5 for amount and quality of food 2 of 5 for issues of screwed up situation with having to pay twice for a bed 2.75 of 5 overall for this place

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