Great National South Court Hotel

“Long term resident for work, good place to stay, treated like family. Like old demented uncle, but still good 🤣”

Excellent. My waitress Savannah was exceptionally nice. And helped me write this 😁. But seriously, very good service and makes you feel like family. Attentive and nothing is too much trouble. 10 out of 10, can recommend staying here over city hotels.

“This hotel is weird...”

So the first impression of the hotel is walking through a weird sort of long conservatory type room to get into the hotel properly. It's just odd and I can only presume it's there for coaches of people to wait in until their ride arrives, rather than filling up the reception. The reception area it… more

So the first impression of the hotel is walking through a weird sort of long conservatory type room to get into the hotel properly. It's just odd and I can only presume it's there for coaches of people to wait in until their ride arrives, rather than filling up the reception. The reception area itself is very pleasant and the receptionist was welcoming when checking us in. The room itself again is just weird. We walked in off the corridor to what can only be described as a porch entrance, with coat hooks, somewhere to put your shoes, and a door into the bathroom. There is then another door that you have to pass through to get into the rest of the room. Upon first impressions, the room is clean and tidy, with a bed, sofa, and weirdly enough a big table with an office chair on one side and a mismatched dining chair on the other. This table however is nowhere near any plug sockets so wouldn't be ideal for working from for any length of time from. It felt like I was walking into an interview. The weirdness continues when you see that the whole room is carpeted, apart from a random corner that was tiled instead - Why?!? We chose to eat onsite at the "Award winning" Curry House. Well the service was good, however the meals themselves weren't. The curries were literally just chunks of chicken floating round in flavoured sauces - not an actual bit of veg - onion, pepper, etc. to see in the dishes at all. And both my wife and I suffered horrific indigestion afterwards. The Cream Room Coffee House doesn't exist. It's just the Curry House during the day, with a coffee machine in which they stick Starbucks beans. The coffee is ok but please don't try to sell it as something more than it actually is. The breakfast the following morning which was served in the Off the Bone bar and covered the usual requirements - an assortment of ingredients from a fry up, pastries, yoghurts, cereal etc. This was ok. The rooms in this hotel are in serious need of renovating and I wouldn't really think of using this hotel again if I were staying in the area a second time.

less

“Spotless rooms and convenient location”

Stayed here countless times in last 20 years cleanliness of rooms and friendly housekeepers always coax us back This time breakfast service was chaotic Sunday in particular no tables cleared and food choices limited in the non fry area When you are paying c 400 for a couple of nights surely better … more

Stayed here countless times in last 20 years cleanliness of rooms and friendly housekeepers always coax us back This time breakfast service was chaotic Sunday in particular no tables cleared and food choices limited in the non fry area When you are paying c 400 for a couple of nights surely better service is key Maybe understaffed who knows We love the convenience of the Hotel and its busy atmosphere but could do better at the food/bar end of keeping customers on board

less