Description
Facilities: The hotel welcomes guests in a 32-storey building with a lift and 661 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-access… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Cloakroom
- Kids´ audiovisual material
- Kids´ playground
- Play area
- Babysitting service
- Cot
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Water park
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 2890 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Central Jakarta
Showing 5 featured reviews out of 2890 TripAdvisor reviews
S
sagu
New Zealand
05/01/2025
“Perfect stay, friendly stay”
It is always a pleasure to come back to Indonesia for the warm hospitality. Although I have been only to Bali previously, my first time in Jakarta was made memorable thanks to the staff at Shangri-la. From check in to check out staff are warm, friendly and always had a smile on their faces. I ha… more
1
112358-12
Perth, Australia
31/12/2024
“Near perfect experience in central Jakarta.”
By a long way the best 5-star hotel in Jakarta... at least in my experience. We enjoyed a suite and the Club, as we have in the past with the Mandarin Oriental and Grand Hyatt. The former has a pleasant-faded gentility, but very much reduced Club F&B compared to the other two, while the Grand Hy… more
B
Beardwi
Denpasar, Indonesia
30/12/2024
“Wedding Anniversary 50th Frans & Sari”
Excellent sevice, from the beginning; preliminary visit, event discussion, visit the venue, food tasting, room setup and preparation, D day and closing. Thanks to the super lady Josephine Also the team; Pak Sandy, Pak Eko as the banquet team. Verry helpful with quick folow up. Chef Fauzi and Chef … more
S
StellaTWloveKyu S
27/12/2024
“One of the best hotel in Jakarta”
The best service I’ve ever experienced. Went to stay at Shangri-La for my sangjit ceremony, everything was well prepared. The Sangjit ceremony was very beautifully arranged from technical meeting, food tasting until the D-Day. The food was really delicious and carefully prepared. The wedding sales … more
C
Connector13412549475
Kuala Lumpur, Malaysia
24/12/2024
“Excellent customer service”
Text: My hubby is a Diamond member in shangri la hotel. It makes me feel like home whenever I visit my hubby at shangri la hotel Jakarta, it makes me feel like going back home. meeting with the friendly familiar staffs which truly warm my heart. Their services are very detailed, observant and perso… more
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