Description
Facilities: The hotel welcomes guests in a 32-storey building with a lift and 661 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-access… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive.
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- Entertainment
- Entertainment for adults
- Club
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Cloakroom
- Kids´ playground
- Play area
- Babysitting service
- Cot
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Water park
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 2890 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2890 TripAdvisor reviews
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Stay66508751850
31/10/2024
“Satoo breakfast!!”
Love Satoo, best services, Best Staff, Febri !! Great experience with all great Staff! My kids are also love the cake and pasties. And they are being served very well and me to take them to revisit Satoo. Please come and enjoy the good food, good ambience and great service by amazing team.
A
Annisa W
31/10/2024
“Best staycation experience so far :)”
Best staycation experience so far :) thank you for all the warm welcome and services by the staffs from entrance, room, pool, restaurant.. No need to share the clean interior and good kids pool area. We'd like to thank you for Ms Andita as well for the warm gift to our daughter so she felt welcome.… more
A
APSL26
31/10/2024
“Unforgotable Experience with Hotel Shangri-La Jakarta”
We had a good experience with Hotel Shangri-La Jakarta. Last Saturday, we held our wedding reception there. We would like to say thank you very much to Ibu Irma (the wedding sales), who has been very helpful to us since the beginning of our wedding preparation until the reception was ending perfect… more
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SGTravel10
Singapore, Singapore
31/10/2024
“Old but fantastic”
Stayed for 2 nights for a business visit. Stayed in Room 2815 with not the best view but the room though old was kept in immaculate condition. Check-in was very efficient & got a quite room on a high floor. The room was equipped well with fast internet and very clean room. The location is fanta… more
R
Richard B
Vancouver, Canada
01/11/2024
“Club rooms not worth the extra cost”
Came for Halloween party in BATS. Was only OK. Stayed in Horizon Club room and was very disappointed in the Lounge breakfast. Several stations empty at 9am and staff said take too long to prepare so had to go downstairs. This is not 5 star service. It wouldn't happen at BKK Shangri-la. Staff ne… more