Description
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.. Featured amenities include a 24-hour business center, express check-in, a… more
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This family-friendly hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.5 km / 0.3 mi BG Junction - 0.9 km / 0.5 mi Joko Dolog Statue - 1.3 km / 0.8 mi Grahadi - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.6 km / 1 mi Surabaya Youth Center - 1.6 km / 1 mi Taman Hiburan Rakyat - 1.8 km / 1.1 mi Balai Pemuda - 2 km / 1.2 mi Grand City Surabaya - 2 km / 1.2 mi Surabaya Plaza Shopping Mall - 2 km / 1.3 mi Heroic Monument - 2 km / 1.3 mi Surabaya Grand Mosque - 2 km / 1.3 mi Masjid al Akbar - 2 km / 1.3 mi Old City - 2 km / 1.3 mi Arab Quarter - 2 km / 1.3 mi The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi . Near Tunjungan Plaza.
Hotel highlighted for…
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
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- Entertainment
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Towel service
- Banquet and event room
- Housekeeping service
- Medical service
- Wedding service
- Cloakroom
- Babysitting service
- Children’s pool
- Year-round outdoor pool
- Rooftop pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Pay-per-use gym
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Transport service
- Transfer to shopping centre
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Activities
- Tennis court
- Golf course (within 3 km)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Languages
- English
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 17
- Deposit:
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Excellent
Based on 1170 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaya
Showing 5 featured reviews out of 1170 TripAdvisor reviews
A
AristoDZ
Jakarta, Indonesia
08/12/2024
“The Great JW Marriot Surabaya”
This hotel is the first thing that comes to my mind when I have to travel to Surabaya. Last visit was April 2024, after dozens of nights staying here since 2014. The quality of service never changes, as well as the comfort of the room, gym and swimming pool facilities, most special when came to th… more
C
Compass44208472793
07/11/2024
“Best hospitality in Surabaya”
We choose Marriot for our wedding nights and my wife birthday, and all of the Guest Relation staffs been very helpful in planning our stay. They always go extra miles in making our stay very comfortable and unforgettable. We are also very touched when they recognize us in the breakfast and in the c… more
V
Voyager65261402975
St Helens, United Kingdom
04/11/2024
“Superb hotel and staff!”
This hotel could not have done more for us! Superb service with friendly and accommodating staff. They made our stay super special! The porters, receptionists, spa staff, cleaning staff, exec lounge staff....all were superb! Thank you. Sad to leave...we will be back!
H
Hotguy6969
Sydney, Australia
06/10/2024
“I Cannot THANK YOU Enough”
Thoroughly enjoyed our stay between 12-13 JULY 2024! The staff were amazing. A special thank you to the ASAT, and the staff at the Restaurant - our party had a guest with special dietary requirements and they were absolutely fantastic and helpful in catering to this. The club, rooms, pools and lobb… more
C
Culture25057351086
Sungai Buloh, Malaysia
01/10/2024
“Exceptional Service”
🌟 Huge thanks to Suherto, Chef Endra, Chef Sigit, and Asat for an unforgettable experience at JW Marriott Surabaya! 🌟 We were so touched by the extra effort made for us—despite Chef Endra being on leave, Chef Sigit whipped up a special Rawon just for us, which wasn’t even on the menu! 💖 A big shou… more
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