Ascott Waterplace Surabaya

Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: IDR 500000 per stay We have included all charges provided to us by the property. . Optional fees: Fee for continental breakfast: approximately IDR 172840 for adults and IDR 86420 for children Airport shuttle fee: IDR 524691 per vehicle (one-way, maximum occupancy 6) Airport shuttle fee per child: IDR 524691 (one-way), (from 1 to 12 years old) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: IDR 500000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking This property accepts credit cards, debit cards, and cash Heating is not provided Onsite parties or group events are strictly prohibited This property uses a grey water recycling system and eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is professionally cleaned . Special instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 15. Check in from: 2:00 PM. Check in to: anytime. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking. House Rule: No parties or events.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.