Komaneka At Bisma

“Honeymoon stop”

We were staying here for a stop on our honeymoon and from start to finish the staff were a credit to the hotel - absolutely fantastic. Many additional extras like breakfast and afternoon tea, activities included. For two days in a row we had a sleep in and the staff were concerned something was wro… more

We were staying here for a stop on our honeymoon and from start to finish the staff were a credit to the hotel - absolutely fantastic. Many additional extras like breakfast and afternoon tea, activities included. For two days in a row we had a sleep in and the staff were concerned something was wrong with breakfast (nothing was we were just being lazy!) but they then sent something to the room outside of the normal hours - really kind and went above what we expected! Location is also convenient as you are secluded but can walk into Ubud in a short time - would recommend Why Not Bar (10 min walk) for the great live music and vibes - also was usually busy.

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“Excellent choice”

Outstanding hotel. Beautiful rooms, beautiful views. Professional staff. Great value. Close to everything yet quiet and relaxing. Pool is amazing. We loved our stay and would return. Resort manager was always present and attentive. A great choice.

“Return to Bisma - Still Lovely - Food Could Improve”

This was an unexpected return to Bisma having stayed previously in 2019 - we will happily return again. We had accommodation booked at another resort that was cancelled with hours of notice at considerable stress to me. Bisma responded to our request for four nights of accommodation with very lit… more

This was an unexpected return to Bisma having stayed previously in 2019 - we will happily return again. We had accommodation booked at another resort that was cancelled with hours of notice at considerable stress to me. Bisma responded to our request for four nights of accommodation with very little notice (i.e. 90 minutes) promptly with a fair rate, collected us from our accommodation in Ubud city and looked after us so well. We had the private pool villa again, the views overlooking the river soothe the soul. We spent so many hours in our room they had to ask us to vacate so housekeeping could attend. Oops. They will deliver all meals to your room simply for the menu price. Tipping was not expected but we did provide a token amount for the service. The onsite spa, while expensive is just so beautiful. We had the most incredible treatments listening to the river thunder past. The only criticism is we finished one massage in the evening and the light was not working in the bathroom of the spa. I suspect it is not used that often and I am confident it would have been fixed for the next guest. The gym is good. Some pieces appear in need of servicing/possible replacement but it was a large, clean and easy to get into facility. There is also a walking track through the property (be aware the hills will be felt) and complimentary yoga each morning in a lovely shala. We splurged on a special anniversary dinner in our room. We had pictured a table with candles and a nice meal. Imagine our surprise when we entered the villa to multiple candles, huge flower arrangements, music, drinks, decorations etc. While it appeared expensive at first glance, for what we received it was a bargain. The food was excellent at this dinner. Breakfast is okay - I would say a little short of the price point but not so short you would complain. We ate twice in the restaurant and twice in the room. Menus attached. Highlights were the fruit and pastries (don't pass by the Indonesian cakes). The egg dishes were fine. Views from both locations were fabulous. Afternoon tea is provided and that was nice, nothing spectacular so we only went once opting instead to enjoy our room. The biggest weakness of the hotel is the food generally. Everything falls just a bit short for a property of otherwise excellent calibre. I personally would love to see them increase the price a bit and serve better food as there is a lot of competition in Ubud and currently Bisma is not competitive. For example, the Indonesian food was okay, but I suspect pulled back for western tastes, it was certainly not as impressive as other dishes I've eaten (we ordered the gado gado, ayam skewers and mee gorgeng so admittedly not particularly adventurous). Unfortunately the mango sticky rice was inedible. It tasted of old rice and did not look remotely like real mango. We also tried some of the more western dishes including the club sandwich (we make the effort to try a club sandwich at most hotels) and pizzas. To be clear, there was nothing wrong with these dishes, they were just underwhelming. When there are so many good options in Ubud, it is only fair to say Bisma underperforms here. That said, where Bisma excels itself is in the beautiful rooms, grounds, spa and people and it is for these things (rather than the food) we will return.

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“Outstanding”

The hotel is conveniently located and easy to find. I was very pleased with the hotel accommodations, as they are generally clean, tastefully furnished and well maintained. The room was large, well equip with water boiler, minibar, daily water, fruit basket and safe deposit box. The bed was large a… more

The hotel is conveniently located and easy to find. I was very pleased with the hotel accommodations, as they are generally clean, tastefully furnished and well maintained. The room was large, well equip with water boiler, minibar, daily water, fruit basket and safe deposit box. The bed was large and very comfortable and I like the colour and the decor in the room. It was very tastefully done and to me, many will like it. The dining area is spacious, the food is delicious and there is a wide variety to choose from and the quantity provided is always sufficient and timely replenished. The hotel provides an array of daily activities no extra charge such as yoga, offering-making, wood carving, yummy afternoon tea and many more. Most importantly, I am delighted by the readiness and the responsiveness of the staff. They are always willing to accommodate whatever request I put forward. Such positive service attitude is highly commendable.

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