Club Mahindra Mussoorie

Policies: This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out. Outside food is not permitted. . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests are required to download the property's Club Mahindra mobile app before check-in. For more details, please contact the property using the information on the booking confirmation. Please note that PAN cards are not accepted as identification at this property. Access to this property involves travel on Mall Road, which prohibits private vehicles from 4 -10:30 PM and taxis from 7 AM-10 PM. This resort is located up a steep road. Guests should contact this property in advance for driving instructions and arrival details. This property requires that guests have proof that they have stayed within India for 14 days prior to check-in To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.. Check in from: 2:00 PM. Check in to: 9:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.