Cidade De Goa

“Great service and a wonderful hotel”

One of the best experiences of service I have had. The team were very customer focused, knew their specialisms and were able to provide a very memorable stay. Riya and Nikita were stars for the whole stay and helped us with information and any requests we had. Deepak, Nitin, Malick and Thulsi wer… more

One of the best experiences of service I have had. The team were very customer focused, knew their specialisms and were able to provide a very memorable stay. Riya and Nikita were stars for the whole stay and helped us with information and any requests we had. Deepak, Nitin, Malick and Thulsi were exceptional in the café/restaurant and always very attentive and served with a smile. Chef Vidhya was another star who even cooked special meals to allow us to taste some of her great food. Dattaram ensured we were looked after throughout our stay. The property has a great vibe and resort feel with lovely open areas and uses fans more than air conditioning, which provides that more traditional experience. The room we had was spacious and had a good view. The high tea is wonderful and has plenty of choices which vary daily. It was hard to fault this hotel and our stay except that we should have stayed longer! We did visit the Horizon but prefer the heritage type hotels as the vibe is more of a resort style with open air areas and fans instead of AC.

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“Fabulous, Fabulous, Fabulous”

Not being a beach person I was apprehensive about going on holiday here. However, this was soon dispelled as soon as we met the taxi driver who collected us from the airport (Damodar) whose warmth, kindness and local knowledge was appreciated after a 15 hour trip from London. My sister chose this… more

Not being a beach person I was apprehensive about going on holiday here. However, this was soon dispelled as soon as we met the taxi driver who collected us from the airport (Damodar) whose warmth, kindness and local knowledge was appreciated after a 15 hour trip from London. My sister chose this hotel for my 82 year mother who loves the sea. It proved an excellent choice for: ease of access to the beautiful private beach, gardens for walks and to relax on the numerous seats dotted about. All the staff who really make the hotel stand out and want us to return. They truly proved an embodiment of Taj hospitality In particular we'd like to thank Muskan for helping with room choice deluxe sea view (excellent on all fronts including cleanliness) for myself and mum who have mobility issues, Damodar for collecting and dropping us at the airport at ungodly hours. Unfortunately we were unable to choose drivers until our last day when we specifically asked for him in part for his English (myself and sister unable to speak Hindi) to take us on a drive in south Goa to see some of old Goa and to a market to buy trinkets. We had planned on eating out at various vegetarian restaurants in Panjim but as a testament to Rajaram and all the staff at Cafe Azul ate there most days. The service, attention to our comfort and breath of food choices and chai made it easy. A special shout out to chef Vidya who checked on us everyday it seemed and gave us a taste of delicious Goan buns We stayed there a fortnight 18th October to 1st November just as it was getting busy. Hopefully work and health permitting we'll be back next Christmas.

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“Excelent location and top of range of location”

great experience at Cidade Goa, been staying here for more than 20 years, location, restaurants, services all are excellent this trip was made memorable by staff at reception Priyanki always willing to help, Dattaram ensured we always were looked after

“I didn’t want to leave!!”

I am staying here and leave in the morning but was sorely tempted to stay on… such is the wonderful atmosphere at this hotel!! I travel solo so used to researching and making decisions but only made none whilst here!! The staff are delightful, especially Nikita, made everything possible, she is a d… more

I am staying here and leave in the morning but was sorely tempted to stay on… such is the wonderful atmosphere at this hotel!! I travel solo so used to researching and making decisions but only made none whilst here!! The staff are delightful, especially Nikita, made everything possible, she is a dream, without a doubt the best asset of the hotel!! Thankyou to Brendan. The engineer for fixing everything including installing data onto my mobile phone!! I loved it here and hope to come back with my family next year!!

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