Jaypee Siddharth

“Nice stay in New Delhi”

The hotel was excellent with friendly service. Also a big thanks to Prateek the friendly person who checked me out in the early hours of the morning! The breakfast was very nice I recommend the Aloo Paratha - the locals add some sugar to the yoghurt and ask for less chillies if you don't want it sp… more

The hotel was excellent with friendly service. Also a big thanks to Prateek the friendly person who checked me out in the early hours of the morning! The breakfast was very nice I recommend the Aloo Paratha - the locals add some sugar to the yoghurt and ask for less chillies if you don't want it spicy!😎

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“Need improvement but nice renovated rooms”

My recent stay at Jaypee Siddhartha in Karol Bagh, India, was a mixed experience. Upon arrival, I was quite disappointed by the laziness of the staff. No one offered to take out my bags from the car or even open the doors for me, which felt very unwelcoming. However, the check-in process was a much… more

My recent stay at Jaypee Siddhartha in Karol Bagh, India, was a mixed experience. Upon arrival, I was quite disappointed by the laziness of the staff. No one offered to take out my bags from the car or even open the doors for me, which felt very unwelcoming. However, the check-in process was a much better experience—the staff at the front desk were efficient and courteous, getting me checked in quickly. The hotel has two elevators, but they're often busy, so a bit of patience is required. My room was a pleasant surprise—spacious, well-renovated, and comfortable. I had no complaints about the room itself, and I would stay again primarily for the room's comfort. However, the ongoing renovation work starting at 9 a.m. was quite disruptive, making it difficult to sleep in due to the noise. In particular, room 428 had a peculiar issue: a loud generator-like noise in the morning, which caused significant vibrations in the room. Thankfully, there was no disturbance at night, allowing for a good night’s sleep. The housekeeping staff were friendly and did a great job of maintaining the room, but the hallways told a different story. The carpet was filthy along the edges, littered with dust and debris from the renovation work. It’s clear that more attention needs to be given to the cleanliness of the common areas. Check-out was smooth and efficient, but once again, the bell staff disappointed. Only one person helped with the bags, and I had to hold the door open for him while the rest of the staff just stood by, showing no interest in assisting. However, when it was time for me to leave, they shamelessly approached me for a tip, which left a bad impression. In summary, the rooms and some of the staff are commendable, but the overall service and attention to detail need serious improvement. Training and better supervision are essential to enhance the guest experience.

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