Mercure City Den Haag Central Hotel

“Partner of choice for our business meetings”

Our meeting returned to the Mercure Den Haag Central for the fourth time since 2017, based on our excellent experiences at prior events. The staff of the Mercure delivered again! The event was very well organized. The hotel is well situated, easily accessible for business travelers, and offers all… more

Our meeting returned to the Mercure Den Haag Central for the fourth time since 2017, based on our excellent experiences at prior events. The staff of the Mercure delivered again! The event was very well organized. The hotel is well situated, easily accessible for business travelers, and offers all the facilities for our gathering. The meeting room is spacious and well laid out, the audio system works flawless. Meeting breaks and lunches offered an attractive, well thought-out and fresh daily variety ("voor elk wat wils"). To sum it up: happy to return to the Mercure Den Haag Central. Totally satisfied, our experiences confirm once again that staff at this property knows how to cater to business meetings. If you are planning a meeting, this is your hotel!

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“Centrally located from every perspective”

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. … more

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. Staff are friendly and helpful. I was offered a welcome amenity as ALL Gold member, and some other perks in lieu of an upgrade due to the unavailability of larger rooms. Downside are the very firm beds, which may not be to everyone’s liking. There also was a minor issue with my sink not properly draining. While the staff were very helpful in trying to organise a fix, including a plumber coming out, the problem never was completely solved (although it improved a bit). This might indicate some bigger issues with the plumbing which may lead to issues for future visits. Also housekeeping needs some eye for detail. It can’t be that piles of laundry and cleaning equipment get forgotten and are left in the corridor until the next day (see picture) But in general, good value for money. Due to the central location, many restaurants and bars are within walking distance, as well as the touristic sites.

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“Lovely Hotel”

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious … more

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious with everything that you needed. The bed & pillows were the comfiest I've ever had in any hotel I've stayed in, so I slept extremely well. The only negative I could find is that breakfast was extremely expensive.

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“Good – could have been great”

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast… more

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast room service: Day 1, filled out the form and delivered personally to staff at the reception. They messed it up, and no breakfast came next morning. Day 2, this time an absolutely enormous breakfast was delivered to the room – great. There was, however, no butter, jam or juice as advertised, and they were a little late. Day 3 – another enormous breakfast (which is nothing to complain about, really), but once again they were a little late, and this time lacking juice and milk for the coffee. If you choose not to have delivery to the room: breakfast buffet is OK, but not impressive. None/few international TV channels, no CNN, BBC etc. Make-up mirror in the bathroom barely hung on the bathroom wall. Seemed like it would fall down if I barely looked at it, which is sketchy because of electrical wires. Did not try the bar. To summarize: most is very good, but they really need to look into their routines for breakfast delivery to the rooms. This may, however, not matter to you at all.

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