Bastion Hotel Amsterdam Noord

“Location was great for our needs. Some standout staff.”

We returned to the Bastion in 2024 when we came to visit family in Broek again. We rented a car and the location was perfect for us. The hotel has paid parking and it is near the highway. For the most part, the staff was superb and accommodating. Housekeeping came every day and one man even offe… more

We returned to the Bastion in 2024 when we came to visit family in Broek again. We rented a car and the location was perfect for us. The hotel has paid parking and it is near the highway. For the most part, the staff was superb and accommodating. Housekeeping came every day and one man even offered to help me carry a bag to the lobby. I said no but I was impressed by his customer service. Daphne was at the desk a few times and management needs to know what a wonderful employee she is. She was helpful and kind, congenial and professional and made our stay special. Other desk people and servers were also pleasant. We were generally very impressed with the staff. After reading other reviews, I checked my bill again and was pleased to find we were only billed for the reservation and food/drink that we consumed. We complained to each other that the room was too dark, but found additional light switches at bedside 2 days before we left! However, the mirror/refrigerator area was dark. I liked having the thermostat in the room that adjusted quickly. My husband and I each had the giant schnitzel twice with choice of sauce for dinner. Mushroom sauce with the schnitzel was delicious! We're American and eat lunch. We tried to find a restaurant, but municipal parking is impossible. It would be nice if the hotel served a few different sandwiches. I'm sure other visiting nationalities would like that, too. However, we bought ham, mayo, etc and the employees had no problem letting us eat in the restaurant area. And they served us drinks. The sink in the bathroom drained too slow and backed up. We didn't complain as I assume housekeeping makes management aware of those problems. Our room looked out in the same direction as the restaurant - very pretty and green. I did not notice a lot of tourists here. This hotel is not within a short walking distance of shops or restaurants. All in all, we were content with our stay. It lived up to their promise of "good facilities for an attractive rate".

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