Banks Mansion

“A Gem in Amsterdam”

We recently visited Amsterdam with friends from 7 October, 2024 to 14 October, 2024. It was our first visit to the city and a friend who works for a travel company recommended the Banks Mansion as a place to stay. So, we did. It was a wonderful experience. First and foremost, we want to recogniz… more

We recently visited Amsterdam with friends from 7 October, 2024 to 14 October, 2024. It was our first visit to the city and a friend who works for a travel company recommended the Banks Mansion as a place to stay. So, we did. It was a wonderful experience. First and foremost, we want to recognize the excellent staff at the Banks Manson. From the manager, front desk staff, the breakfast team and housekeeping, everyone was welcoming, helpful, attentive to our needs, always available to answer questions, and willing to direct us in the right direction when we needed help. Kudos to you all! The hotel advertises it is all-inclusive – and it definitely is. It includes a breakfast with a cook preparing omelets/scrambled eggs along with many other items to choose from when you dine. Your minibar in your room is also included along with an open bar in the lobby 24/7. The bar is fully stocked with premium liquors, good wines, water (still and fizzed), sodas, and mixers. Snacks are also offered throughout the day. In the afternoon, cheese and crackers are also provided. Stopping by for a drink after a long day touring the city is a great way to start your evening. When you first arrive you check-in at the front desk which is called ‘The Living’ instead of the lobby. The Living is not your typical hotel lobby. It is more like your living room or den in your home. It is welcoming, casual not formal, and encourages guests to sit down and partake of the open bar and treats for good conversation. The mission style furniture and period-era carpets set the style for the whole hotel. The hotel does show some signs of aging but it added to its charm. We reserved the ‘Comfy Room with Canal Views’. It was very ‘comfy’ and had a chair with ottoman, desk and chair, an armoire which held enough space for us to clear out our 2 suitcases and put them on shelving (did hot have to live out of our suitcases), a very good bathroom and a very ‘comfy’ bed. The Banks Mansion website pictures are accurate and give you a true picture of the hotel. The hotel is also located in one of the most desirable neighborhoods in the city over looking one of the center city canals. Many restaurants are located within 1-2 blocks of the hotel. Also, many of the cities museums, historical homes and art galleries are within a 30 minute walk – some less than 15 minutes. On a personal note: On our second night in Amsterdam, I was returning to the hotel from a restaurant when I tripped over some cobblestones and injured my right ankle. I was able to return to the hotel and elevate my leg in our room. The hotel provided ice for me to help with the swelling. By morning, I realized it was more serious and I needed to see a doctor. The front desk got to work and was able to get me an appointment that day to see a doctor. They called a cab and off we went. It was during this time that the hotel manager told her staff to check out a storage room and they returned with a hand crutch and several canes. The hand crutch was for a right foot injury which was my injury. They told me to keep it. I went to the doctor’s office and they arranged for me to fast-track registration and x-rays at the hospital. The x-ray showed I had a broken bone in my right ankle. The hospital provided a medical leg sleeve and walking brace and told me I could walk on it if I was not in pain and elevate it as much as possible. All of this took about 3 hours of time – remarkable considering we were treated in an emergency room. The point of this story was to acknowledge the dedication and caring of the hotel staff. Despite the injury, we were able to enjoy Amsterdam - more slowly than usual of course. We loved Amsterdam and it calls us back. We will return and definitely stay at the Banks Mansion. It was one of the best hotel experiences for us in over 40 years of travel – 35 countries – 36 states in the USA. Note: This is my first Trip Adviser review ever in 40 years of travel. This is how much we enjoyed our stay at the hotel. Michael Hoagland and Joseph Kolb

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“Amazing stay”

After a Viking River cruise, we wanted to stay a few days in Amsterdam. We thought The Banks Mansion sounded like a perfect option- good location, breakfast included, free alcoholic beverages and snacks. This hotel far exceeded any of our expectations. Very cozy, staff are amazingly helpful, breakf… more

After a Viking River cruise, we wanted to stay a few days in Amsterdam. We thought The Banks Mansion sounded like a perfect option- good location, breakfast included, free alcoholic beverages and snacks. This hotel far exceeded any of our expectations. Very cozy, staff are amazingly helpful, breakfast was incredible, bed had a mattress topper leading to great sleep. Possibly the best hotel experience ever if you are looking for more than a place to sleep.

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“One of the best”

The whole concept of this place is so appealing. They don’t pretend to be what they’re not e.g. food wise they only do breakfast but they do it really well. They have alcoholic and non alcoholic drinks including hot ones all day all included. They provide nibbles all day and at 5pm there is an exce… more

The whole concept of this place is so appealing. They don’t pretend to be what they’re not e.g. food wise they only do breakfast but they do it really well. They have alcoholic and non alcoholic drinks including hot ones all day all included. They provide nibbles all day and at 5pm there is an excellent cheese trolley. Nobody seems to abuse this because the proposition is very grown up. My bedroom was great. Very comfy bed and pillows, fab shower and a well and restocked mini fridge with mainly soft drinks. A coffee machine, mock tails and chocolate complete the offering. However as always what makes it special is the folk who work there as they were warm, friendly, helpful and knowledgeable about the city. The egg lady at breakfast was specially lovely. I cannot fault it, can’t stop talking about it and would love to go back.

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“Can’t wait to return!”

The only thing better than this wonderful hotel is the amazing staff. We never felt like a guest. They made us feel like a visit with family at their own home. Check out all the extras like 24/7 coffee fizzy water, beer premium alcohol. cookies, wine and cheese and a delicious bountiful breakfast p… more

The only thing better than this wonderful hotel is the amazing staff. We never felt like a guest. They made us feel like a visit with family at their own home. Check out all the extras like 24/7 coffee fizzy water, beer premium alcohol. cookies, wine and cheese and a delicious bountiful breakfast prepared and served by a wonderful staff The only bad part is that we only get three nights here. But we’ll be back!

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