Albus Hotel Amsterdam City Centre

“Excellent location, front of house staff are exceptional.”

Our first visit to Amsterdam and we are so pleased to have spent it at the Albus hotel. The hotel is located very centrally and access is easy to all of the major sights. Room was comfortable and breakfast was adequate to set us up for the day. The real highlight of the Albus, however, are the fron… more

Our first visit to Amsterdam and we are so pleased to have spent it at the Albus hotel. The hotel is located very centrally and access is easy to all of the major sights. Room was comfortable and breakfast was adequate to set us up for the day. The real highlight of the Albus, however, are the front of house staff. I would like to mention two in particular, Daniel and Noelia. When we checked in, Daniel gave us all of the necessary information about the hotel, as well as a pointing out where they are on the map, and providing recommendations about the best to visit attractions, along with emailing me a link to book them. I spoke to Daniel on several other occasions while we were at the hotel, including asking about some of the local restaurants, and nothing was too much trouble for him. When asking about airport taxis, Noelia gave me all of the details and again offered to book this for me, which I asked her to do. She also gave us details about fast track service at the airport and arranged this for us. Management please note - you have two exceptional members of staff here! We would definitely stay here again if visiting Amsterdam.

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“Must visit!!”

Any staff member we met greeted us with a smile, couldn’t have been more helpful and friendly. Absolutely nothing was trouble. We arrived really early and said we would drop our bags and go exploring but amazingly enough they were able to give us our room early and a coffee while we waited. It wa… more

Any staff member we met greeted us with a smile, couldn’t have been more helpful and friendly. Absolutely nothing was trouble. We arrived really early and said we would drop our bags and go exploring but amazingly enough they were able to give us our room early and a coffee while we waited. It was an amazing visit and we will definitely be back.

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“3 Night Business Stay - Great Location, Great Staff, Decent Room - could be improved.”

The hotel lobby, bar and restaurant area is all very small but nicely decorated and clean & tidy. The staff are all exceptionally polite and helpful. We only had breakfast there but the food was lovely, if from an extremely limited menu. My room was very small, but again clean and comfortable - a… more

The hotel lobby, bar and restaurant area is all very small but nicely decorated and clean & tidy. The staff are all exceptionally polite and helpful. We only had breakfast there but the food was lovely, if from an extremely limited menu. My room was very small, but again clean and comfortable - all I needed for a 3 night business stay. The only real negative was the shower - the thermostat was clearly broken, needing to be turned to fully hot for the water temperature to be acceptable, and the large overheard rainfall showerhead had clearly not been descaled and properly cleaned for a very long time - lots of blocked jets, and those that did work were thin needles blasting in all random directions. There was also a family with young children staying in the room opposite me - they were making a lot of noise in the evenings which was very audible - not particularly great soundproofing between rooms.

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“Very comforable, with minor concerns.”

The front desk staff is extremely friendly and helpful, the rest of the staff, not so much; particularly in the dining area. The breakfast is lacking, only in comparison to so many other European hotels that we've visited. The breakfast is to "order," and the chef seems to focus on one order at… more

The front desk staff is extremely friendly and helpful, the rest of the staff, not so much; particularly in the dining area. The breakfast is lacking, only in comparison to so many other European hotels that we've visited. The breakfast is to "order," and the chef seems to focus on one order at a time, so it's very slow. Plan accordingly if you've got a tour or a plane to catch. Our room was very comfortable, with the most luxurious pillows we've experienced in a long time. The lighting in the room is rather dim, with one desk-top light not even plugged in; due to the fact that there was no receptacle anywhere near the desk. The flooring in laminate, so bring slippers if that's an issue for you. The bathroom is extremely small with regards to sink-top space; there is none. Apparently, because the flooring is laminate, housekeeping doesn't often sweep said flooring. We saw numerous particles that remained on the floor during our stay. And don't look under the elevated bed, unless you want a disturbing reality-check. Upon checkout, I always look around and under everything, just to make sure we're not accidentally leaving anything behind. Wow! I'd say they haven't swept under the bed in months. Again, this is a bed elevated off the floor, so you can see underneath the bed from one side to the other. Just wow! Nevertheless, I'd still recommend this hotel, I just question their star rating.

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