Hotel Atitlán

“Beautiful hotel; a real highlight of our trip”

We stayed two nights, as a family of five (in two rooms). The hotel is in a lovely setting, right on the lake, with the volcano in the distance. Rooms are comfortable and well equipped, and the staff is very friendly (especially the bartender!). It was great to hang out in the pool with the kids, a… more

We stayed two nights, as a family of five (in two rooms). The hotel is in a lovely setting, right on the lake, with the volcano in the distance. Rooms are comfortable and well equipped, and the staff is very friendly (especially the bartender!). It was great to hang out in the pool with the kids, and order food there. The fare and service in the main restaurant were both very good, as well – and the patio is gorgeous, overlooking the lake. A boat can take you to other towns across the lake, and the Reserva Natural Atitlán zipline adventure (a must!) is a 10-minute walk away. Small taxis are available if you'd like to travel into town down the hill (for laundry, souvenir shopping, etc). One more thing to note is that I accidentally left a few items in a room safe when we left (my fault!), and we had to call to arrange for the items to be packaged for delivery in another city on our itinerary. The staff went above & beyond in their help with this!

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“Great hotel in a fabulous location ”

The hotel was fabulous. Private location good food and simple room. Pool and jacuzzi were fantastic overlooking lake Atitlan. I enjoyed the private locationa and private dock. Getting I to town by tuk tuk was also super easy. Would highly recommend

“Amazing views of Lake Atitlán and the volcanoes!”

Amazing views! clean & safe hotel. Amazing & courteous staff. Pool & hot tubs are incredible! The gardens are a dream! Food was definitely pricey, and there isn't air conditioning in the rooms. They do provide floor fans, but they don't do anything. It will be great if they install ceiling fans to … more

Amazing views! clean & safe hotel. Amazing & courteous staff. Pool & hot tubs are incredible! The gardens are a dream! Food was definitely pricey, and there isn't air conditioning in the rooms. They do provide floor fans, but they don't do anything. It will be great if they install ceiling fans to improve quality of sleep and comfort. We would had stayed longer if it wasn't so hot in the rooms. Boat rides available for a fee to visit the villages around the lake. Must see "San Juan La Laguna". Tuk Tuks available to visit "Calle Santander" for a fee, about 5 minutes from hotel.

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“Nice but annoying”

This is a lovely hotel, but there are drawbacks. The setting, in the gardens, by the lake, is beautiful. The room we had was very nice and we especially appreciated the drinking water dispenser that was filled up each day. The drawbacks: well breakfast was pretty grim to be honest, a ropey fruit … more

This is a lovely hotel, but there are drawbacks. The setting, in the gardens, by the lake, is beautiful. The room we had was very nice and we especially appreciated the drinking water dispenser that was filled up each day. The drawbacks: well breakfast was pretty grim to be honest, a ropey fruit selection, luke warm sausages seemingly from a tin, scrambled egg that had been through more than one scrambling, etc. The couple of times we were at the restaurant other than that it was fine, nothing special. But all the while you're affronted by this aviary they've stuck on the side of the eating area. A good hundred or so small birds, canaries and the like, desperate to get out and screeching away while you enjoy your...chicken, yes I admit there's hypocrisy here. All the same this aviary isn't what you want while the gardens right next to it are filled with birds enjoying their freedom. The other problem is the noise. The hotel has a quite heavily used helipad so you're often hearing that. The size of the gardens means there's always somebody mowing or blowing something. There's a road close by that seems to attract lorries and buses even during the night. And - not the hotel's fault - there was some kind of all-day festival in the village down the road that gifted us loud pop nonsense from about 10am to 12pm on our Saturday there, defeating the hotel bar's fey covers of Why Does It Always Rain On Me and so on. It sounds like moaning and I suppose it's moaning. I just wanted to ground anyone who's thinking they'll have an idyllic time here - again, in many ways it's lovely, it's just in some ways it's a right pain in the hoop.

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