Divani Apollon Palace & Thalasso

“A Beautiful Haven that provides An Extra Touch”

We always stay here when we’re in Athens. It’s a large sophisticated hotel that manages to provide guests with the personal touch, whether it’s an unexpected treat in your room or staff who seem genuinely pleased to welcome you. Beautiful comfortable rooms with stunning views of the sea, and great … more

We always stay here when we’re in Athens. It’s a large sophisticated hotel that manages to provide guests with the personal touch, whether it’s an unexpected treat in your room or staff who seem genuinely pleased to welcome you. Beautiful comfortable rooms with stunning views of the sea, and great food is provided by the hotel if you do not feel like walking across the road to eat at any of the amazing restaurants nearby. The location is close enough to everything, including the airport, but away from the hustle and bustle of center Athens.

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“Disappointing”

Oh how I loved thee, Divani Apollon! The diva indeed of the Athenian Rivera. In your heady days of membership of the Leading Hotels of the World, it was always a delight to stay with you. As a LHW member, there were always treats in the room - bottles of wine, fresh fruit and a welcome card from t… more

Oh how I loved thee, Divani Apollon! The diva indeed of the Athenian Rivera. In your heady days of membership of the Leading Hotels of the World, it was always a delight to stay with you. As a LHW member, there were always treats in the room - bottles of wine, fresh fruit and a welcome card from the hotel manager. No longer. In those days, an upgrade meant a better room, always looking out to sea over the pools. Now, an upgrade means a room road-side above the entrance. In your heyday, rooms were spotless. Now, dead bugs on the floor when I arrived were still there when I left. Coffee stains on the floor were not cleaned up. The carpets in the corridors needed vacuuming. In the golden era, evening turndown meant a tidy up, curtains drawn, lights softly on, replenished water and toiletries, a chocolate on the pillow. Now, evening turn down gets missed and when it happens, means only the bare basics. You used to excel with your staff, who were constantly alert to guests needs. Now, there is marked deterioration; at check in, cases are left at the other end of the reception desk for the guests themselves to take to their room; waiting staff in your cafes are nowhere to be seen, guests have to seek them out, and have to ask for coffee 2 times at breakfast. Your clientele used to be classy, and you wanted to stay at a hotel with them. Now, one’s poolside peace and night time rest is disrupted by unhindered noisy family groups with no respect for other guests. In the good old days, it was not required to go through airport level security every time you came in and out, because you valued individuals over corporate events. Now you are just another hotel on the conference circuit, run for people who will stay with you for 3 nights but will not return. Lady Diva, it is time to recognize your glory is faded. Your fifth star is badly tarnished. Allow me to solve your identity crisis, and urge you to forget long standing guests such as me, and focus only on your conference business. Accept you are deserving of only four stars as you are fooling no-one that you are still a top notch hotel. This loyal supporter is loyal no longer, and you will not see me again.

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“Beware of your valuables”

Beware of Valuables I spent 5 excellent days at Divani, where the service was top-notch. However, my stay was marred by a disappointing incident. I accidentally left my diamond wedding band on the sink, and when I returned the next afternoon, it was gone. I strongly suspect it was taken by the cle… more

Beware of Valuables I spent 5 excellent days at Divani, where the service was top-notch. However, my stay was marred by a disappointing incident. I accidentally left my diamond wedding band on the sink, and when I returned the next afternoon, it was gone. I strongly suspect it was taken by the cleaning staff. Unfortunately, the management's response was underwhelming. Despite my concerns, they only offered an apology without taking further action to interrogate the cleaning lady who obviously took the ring. I should have been compensated in some way to makeup for my loss. To future guests: be cautious and do not leave valuables in your room. *Pros:* Excellent service *Cons:* Loss of valuable item, inadequate management response

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