Grecotel Pallas Athena

“Far exceeded my expectations for the price.”

Our five day stay was perfect. The room, a family room athough we only booked the most basic, was spotlessly clean and comfortable and very well equiped with coffee/tea making equipment and small fridge. The complementary breakfast was very generous with a good choice of cold and hot dishes and fre… more

Our five day stay was perfect. The room, a family room athough we only booked the most basic, was spotlessly clean and comfortable and very well equiped with coffee/tea making equipment and small fridge. The complementary breakfast was very generous with a good choice of cold and hot dishes and fresh fruit. The staff were all smart, helpful and professional. All of them, the bellboy, the receptionists, the housekeepers and the waitresses. Even the short blonde lady taking care of the breakfact pastries showed a clear pride in her job. The management can be proud. Coupled with an excellent location close to the Metro, what is there not to like. Maybe the painting of the mermaid above the bed!

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“Great hotel. Comfortable. Immaculate. Great customer service.”

Brilliant stay from check in to check out. Staff were so helpful and friendly. Rooms immaculate and beds very comfy. Great breakfast. Perfect place to stay for exploring Athens. Open top bus stop nearby. Taxis can be called from reception for you. Would definitely recommend to others.

“Great stay at the Pallas Athena Grecotel”

GREAT hotel, very nice room & public spaces. Breakfast was a gem with an impressive variety! The staff was VERY attentive and accommodating and aimed to assist. The gym was acceptable (not more). The location is good. I would definitely recommend!

“Dreadful room allocated on arrival”

Spent 2 nights here at the end of a cruise, booked via Imagine Cruising UK. Arrived around 9:45 am and was able to check in and store luggage and told room would be ready at 3pm. On our return we were given the key to room 103 and told luggage was already in the room. On entering the room my wife a… more

Spent 2 nights here at the end of a cruise, booked via Imagine Cruising UK. Arrived around 9:45 am and was able to check in and store luggage and told room would be ready at 3pm. On our return we were given the key to room 103 and told luggage was already in the room. On entering the room my wife and I were literally gobsmacked. This is a room designed for a disabled person not a normal couple. It had a double bed pushed up against a wall meaning there was only access from one side. The bathroom had a hand held shower only, no bath, no worktop to place toiletries etc., a disabled adapted toilet, dreadful. Also it was opposite a large fridge making lots of noise. All in all a dreadful room to allocate to us. We immediately went back to reception to ask for a room change. The receptionist was responsive but clearly could not make an immediate decision. She made a couple of calls, spoke to other people and eventually told us to go back to the room and she would see what she could do. Around 1 hour later we were told we could move to room 401 which was a lot better but still in the “more basic” category of room for this hotel. We know this because others we had travelled on the cruise with described their rooms which all sounded much better than ours. So a very, very disappointing start to our stay. To be fair the breakfast is good and in general the staff are fine. But to give us such a dreadful room on arrival is to me, unforgivable and spoilt our stay.

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