Chroma Design Hotel & Suites

“Disappointing.”

As I often do, I wrote down the plus and minuses of this hotel and my list goes like this: We had chosen this hotel as it was pet-friendly but we found out it was only to a point. Pets are not allowed on the terrace at breakfast - while I realised a bit late in the day that this was mentioned on ... more

As I often do, I wrote down the plus and minuses of this hotel and my list goes like this: We had chosen this hotel as it was pet-friendly but we found out it was only to a point. Pets are not allowed on the terrace at breakfast - while I realised a bit late in the day that this was mentioned on the website (I don't remember reading about it when I booked six months earlier), there had been no mention of it when booking. Our very quiet dog had just stayed at a five-star hotel in Monemvasia where she was treated like a queen so this was a bit of a letdown. We were supposed to have been told when we checked in but it didn't happen...Never mind. Breakfast was just about OK - cheap packaged orange juice in the land of orange groves never goes down well. Coffee was fine. Croissants OK. Cheese and ham slices the cheapest one can find at the supermarket. We had to move to another talbe as the staff could not move the sun umbrella over to our table (why??). Staff were friendly enough and made us welcome as much as they could. The biggest drawback for me was the fact that (yes, it was during a heatwave) the whole place was ultra-stuffy. The air conditioning in the reception area could not cope and all windows were closed throughout most of our stay. When I took the dog out for an early walk, I realised that every single window in the common areas was closed tight and the place was like an oven. As someone who lives with an immuno-compromised person, this is very worrying. The CO2 levels were high and that means that the risk of catching any airborne virus ('flu, Covid, RSV...) which are still rife at the moment, was very high, especially with no ventilation at all. Our room was clean but also very stuffy and had a strong musty smell when we arrived. We soon opened the door to the charming balcony (lovely view) but as soon as we closed it, the smell came back. The bathroom had recently been refurbished but it looked like the tiler had missed a bit behind the door! The jacuzzi bath was great but there was no hook for the shower to attach to, making it difficult to have a hands-free shower (I like baths, my husband likes showers, he's the one who suffered impractical showering this time, I'm afraid). Towels were small and thin - could do better in this area too. While the girl at reception came to meet us when we called the hotel, she helped with the luggage (we didn't have that much, having packed a small suitcase for our two nights), which we very much appreciated. However, the hotel website states that there will be no help available with luggage - in hotel language, that means 'go to hell, we're not here to help' and for that reason alone, we felt this place does not deserve much praise, even less so as a 'designer' hotel, apart from some quirky lighting. It's less than ten minutes down the steps to Nafplio's old town but next time we will choose a better-located hotel near the quay, with better facilities all round. We had great hopes for this place and were aware of its pitfalls (steps, no lift, high above the town) but were, sadly, disappointed by the overall experience.

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“Surely gogious view but some hurdles…”

Surely a nice little hotel with superbe view above Nauplie . I noted average for two aspects: one is the breakfast, although this is on a very nice terasse outside, the selection is very limited and there is almost no room for the buffet for more than one person. A second and this is the biggest ... more

Surely a nice little hotel with superbe view above Nauplie . I noted average for two aspects: one is the breakfast, although this is on a very nice terasse outside, the selection is very limited and there is almost no room for the buffet for more than one person. A second and this is the biggest hurdle is you will have to carry your luggage’s yourself though several stairs, not convenient at all. So all good for athletes….

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“Two cautions, but okay stay”

Going to provide a balanced review. Two important words of caution and some good attributes. First, the hotel is VERY hard to find! Look at their website to find directions. Parking is quite a ways away and the path to walk to the hotel is not easy and there are no signs. Don’t bring a big suit... more

Going to provide a balanced review. Two important words of caution and some good attributes. First, the hotel is VERY hard to find! Look at their website to find directions. Parking is quite a ways away and the path to walk to the hotel is not easy and there are no signs. Don’t bring a big suitcase! Be prepared for lots of steps in the hotel (no elevator). Second, avoid Sundays if at all possible!!The town is crazy with tour buses from Athens. You can’t even find a place to be seated for lunch. We walked out of two different places after lengthy waits to be served, we finally just skipped lunch and left town. On the plus side. The room was very clean. The staff was very friendly in the hotel was very quiet. There was a lovely breakfast and patio.

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