Invite Hotel Löwen Freiburg

“Ok but could be better with a few tweaks”

Positives: Very clean family room with plenty of space. Free on-site car parking Very pleasant staff Free breakfast Room for improvement The pillows!!! Worst pillows I’ve ever slept on. There is practically no filling in them and when you put your head on them, what is in there goes either sid... more

Positives: Very clean family room with plenty of space. Free on-site car parking Very pleasant staff Free breakfast Room for improvement The pillows!!! Worst pillows I’ve ever slept on. There is practically no filling in them and when you put your head on them, what is in there goes either side of your head. Beds, way too hard. I know everyone is different when it comes to bed firmness but combined with the poor pillow, I was aching after the little amount of sleep I had. Towels. Whilst the bathroom is a reasonable size the towels are not. I’m quite small and they just wrapped around me!! And if you have long hair to dry, there is no way they will cover it. But the water is hot and has a good pressure in the shower. We would stay again if we came but would bring our own pillows

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“Sit on the terrace”

We were on the second floor and the best part of the room was the small terrace outside with a sliding door entrance. The room had a small fridge that we couldn't get to cool down. Pleasant staff and free parking.

“A week here is too long”

Lots to say; we booke a week through booking.com and cancelled as it was much economicall to book through the hotel directly. Arrived on a Sunday, we were not informed verbally the restaurant was closed that evening. Nor were we informed it was closed the following evening either; we found out th... more

Lots to say; we booke a week through booking.com and cancelled as it was much economicall to book through the hotel directly. Arrived on a Sunday, we were not informed verbally the restaurant was closed that evening. Nor were we informed it was closed the following evening either; we found out the hard way at 7.30pm. Monday closed. Why? The cook worked over the Easter period! Room 103 for just one night, because of the fighting, running, jumping etc in the room directly above and they too flooded their bathroom and so the water came through the ceiling of our room. We ate in the restaurant one night. The printed menu was old, tired and had no variation, I guess in the last six months. Breakfasts were the same, four sausages were in the tray, Monday and Tuesday morning, The bacon had been bolied in water and wass still in water at 8am. Eggs cooked before 7am were stone cold at 8am. Jams in pre-packed packages. Flooded car park. This place needs some TLC. The reception area was dead, devoid of noise, no gentle music. A little music too would have helped in the dining area. No TV paper for the new week, TV volumn was fixed very low so we had to sit almost on top of the TV to hear it. I have said all that but the room was lovely, beds comfortable. Mini bar empty and you could not but things in to keep cold. It did not work like that and the young lady receptionist would not come to the room to show us how it worked even though I asked here twice. Public transport opposite the hotel is ideal into Freiburg

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“Another average hotel dinner”

If anything, since my last review, the standard of service in the hotel has been reduced - with one staff member serving 20 of us with drinks and dinner. She was almost overwhelmed. As usual, the price was expensive compared with other similar establishments.