Europa-Park Freizeitpark & Erlebnis-Resort, Hotel Castillo Alcazar

Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7) Pet fee: EUR 13.00 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 18.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Europa Park is closed from December 24-25, 2024 and January 13 - March 21, 2025. Rulantica Water Park is closed from November 12-22, 2024 and December 24-25, 2024. Tickets valid for a one-day visit to Rulantica must be purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Entry to Europa-Park is limited and tickets must be purchased purchased in advance by calling the theme park directly. Tickets cannot be purchased online. Shuttle service to partner hotels and the Europa-Park entrance is provided.. Check in from: 3:30 PM. Check in to: midnight. . Check out: 11:00 AM.