City Hotel Kaiserhof

“Staying there for the Xmas market”

Our friends room was to small double bed for 2 ! Not really better for one person ... Our room good size but could not have a bath because switch over was broken from shower to bath... was clean .. breakfast not brilliant not very warm not a good choice ... have stayed in much better 4 star hotels … more

Our friends room was to small double bed for 2 ! Not really better for one person ... Our room good size but could not have a bath because switch over was broken from shower to bath... was clean .. breakfast not brilliant not very warm not a good choice ... have stayed in much better 4 star hotels around Germany it was more like 2 star 😐

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“Nice hotel, but too expensive for what they offer”

I had asked for a quiet room and they gave me a a room on the 3rd floor on the street side, which was not quiet at all. The location near the railway station is an advantage, although the environment is not very attractive. The room was clean and comfortable. The internet is protected with an acc… more

I had asked for a quiet room and they gave me a a room on the 3rd floor on the street side, which was not quiet at all. The location near the railway station is an advantage, although the environment is not very attractive. The room was clean and comfortable. The internet is protected with an access code but the signal is extremely poor. On top of that the sites are censored ! Come on people, this is 2018 ! I paid € 115,= per night and needed to pay a supplement of € 10,= for the breakfast. Not that the breakfast is not worth the 10 Euro - on the contrary - but it should have been included in the room price. The attention of the employees went more to technicians that wore probably working in the hotel (and also slept there ?) that to other business customers.

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“Normal ”

I have spent many days here, it is normal. Breakfast is alright if You are just passing by, not a good option for long stays; You could get for the same price better options of breakfast around the area( they charge additional 10 € for breakfast) . Rooms need better ventilation , I only had a tiny … more

I have spent many days here, it is normal. Breakfast is alright if You are just passing by, not a good option for long stays; You could get for the same price better options of breakfast around the area( they charge additional 10 € for breakfast) . Rooms need better ventilation , I only had a tiny ventilator in my room and the location of some smoking rooms are totally room, I wanted to open the window sometimes and there was somebody smoking in the room next to mine! Receptionists are ok, nice ladies always speaking in their own language ! Russian or Ukrainian I guess , pretty awkward sometimes! Housekeeper were really nice ladies, but they didn't change the bed sheets unless you told them. I arrive to the hotel while strolling around , so I decided to stay! Later on the week I asked if I could change room and get a lower price because I will staying longer, they change my price rate in the same room for the price advertised on the internet! If You are planning to visit the area to come back to the hotel only to sleep it is a good option, there is no entertainment inside the hotel, the wifi is not good and you have to ask for a code daily which it was pretty annoying for me that I been there some weeks. There is a mall close to the hotel and some restaurants and stores around , many Asian restaurants, prices are not too bad. So if you decide to chose this hotel do your reservation online! I think the prices are good for the quality and a short stay!

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