The Westin Grand Munich

“Review of The Westin Grand Munich”

My recent stay at The Westin Grand Munich was a mixed experience with both highs and lows. While the hotel has its strengths, there are areas that definitely need improvement, especially considering the price point. #### **Room Condition & Cleanliness** The hotel feels aged, and it’s clear that re… more

My recent stay at The Westin Grand Munich was a mixed experience with both highs and lows. While the hotel has its strengths, there are areas that definitely need improvement, especially considering the price point. #### **Room Condition & Cleanliness** The hotel feels aged, and it’s clear that refurbishment is urgently needed. During my stay, I was switched to another room, and unfortunately, one of the rooms had a very unpleasant smell. After some investigation, I realized the smell was coming from the air conditioning duct. Turning off the aircon made the situation much better, but it was summer, and the room became uncomfortably hot without it. This was quite disappointing for a property in this category. #### **Breakfast** The breakfast was one of the highlights of my stay. The buffet offered a wide variety of choices, catering to different tastes and preferences. The quality of the food was excellent, and the spread was impressive. #### **German Sauna** The German sauna experience was authentic and true to traditional co-ed sauna culture. This, however, might be a surprise for guests unfamiliar with the tradition. I encountered an American lady who was visibly upset about seeing a naked man in the sauna. I would recommend guests familiarize themselves with the traditional rules beforehand to avoid any cultural misunderstandings. #### **Executive Lounge** The evening cocktail service at the Executive Lounge was delightful. The selection of food and drinks was good, and the local brewed beer was the standout feature for me. It’s always nice to have a taste of something local, and this was one of the moments I truly enjoyed during my stay. #### **Outstanding Service by Ms. Melati** What truly made my stay memorable was the exceptional service provided by Ms. Melati. From the moment I checked in, she went above and beyond to accommodate all my requests and inquiries professionally. She was kind, friendly, and took great care of my family throughout our stay. My daughter especially loved interacting with her whenever we saw her. It’s rare to meet such a dedicated and genuine staff member, and her hospitality really stood out. She was the silver lining of an otherwise mixed experience. #### **Parking Tips** Parking onsite was a bit pricey, which might be a downside for some travelers. However, the good news is that there is plenty of street parking available right outside the hotel. It’s generally not difficult to find a vacant spot. Do note, however, that street parking only allows for 2 hours of continuous parking during the day. If you plan to explore the city throughout the day and don’t need daytime parking, this can save you a lot of money. #### **Final Thoughts** While there are positives, such as the breakfast, Executive Lounge offerings, and the outstanding service by Ms. Melati, the hotel’s dated condition and room issues were disappointing, especially at this price point. If the property undergoes refurbishment and addresses these issues, it could truly match the level of service provided by its staff. I hope to stay again in the future, and if I do, it will largely be because of the wonderful care provided by Ms. Melati.

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“Great Hotel to stay during the Oktoberfest”

We were visiting in Oktoberfest and stayed Grand Westin Hotel. Check In was nice and easy even we checked in at night time (after Oktoberfest). Room was spacious and clean. Mini Bar was empty but There is shop in the lobby which you can use 24/7. Hotel Breakfast was excellent. Selection was 5 star… more

We were visiting in Oktoberfest and stayed Grand Westin Hotel. Check In was nice and easy even we checked in at night time (after Oktoberfest). Room was spacious and clean. Mini Bar was empty but There is shop in the lobby which you can use 24/7. Hotel Breakfast was excellent. Selection was 5 star and There was nothing missing. Hotel Spa was also great. There is different Saunas and nice pool. In the middle of pool There is Jacuzzi as well but because it’s integrated to pool, water is not so hot. Hotel is located in Arabella Park which is about 15 minutes Subway ride to Munich Center. Overall I can recommend this Hotel and visit There again.

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“Relaxing and quit stay at the Westin Grand”

Stayed here for 4 nights this month. Staff at the reception was friendly and helpful with check-in and upgrade for my room. The room was good, plenty of room Safe was not working and later the power outlet at the desk did not function. I called the reception for those things and it was repaired imm… more

Stayed here for 4 nights this month. Staff at the reception was friendly and helpful with check-in and upgrade for my room. The room was good, plenty of room Safe was not working and later the power outlet at the desk did not function. I called the reception for those things and it was repaired immediately. Good service. The breakfast was good, lot of choose and also friendly staff bringing you the desired coffee.

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“Large, impersonal hotel that needs updating”

Large hotel that could use a nice renovation. Nothing really wrong with this hotel, but not up to Westin standards. The food at both restaurants was mediocre. I agree with other comments that the furnishings were looking a bit tired and warn. I would likely not stay here again if I had to stay in… more

Large hotel that could use a nice renovation. Nothing really wrong with this hotel, but not up to Westin standards. The food at both restaurants was mediocre. I agree with other comments that the furnishings were looking a bit tired and warn. I would likely not stay here again if I had to stay in Munich

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