Best Western Hamburg International

“Perfectly located”

Perfectly located- so close to the train station. Very clean- rooms could do with modernising a small bit, but other than that, they are perfect. All staff were friendly, we were given a map on arrival too, which was ideal. Would stay again!

“Great value for money”

The negative part: The surroundings are not worth writing home about. And the location is not in the center. You have to walk abt. 100 meters to the Tube and spend 10 minutes to come to the city center. The rest is all positive! The rooms are large, airy and clean. The breakfast - Covid-19 consid... more

The negative part: The surroundings are not worth writing home about. And the location is not in the center. You have to walk abt. 100 meters to the Tube and spend 10 minutes to come to the city center. The rest is all positive! The rooms are large, airy and clean. The breakfast - Covid-19 considering - absolutely adequate. And the eggs, scrambled or boiled are perfect. I hate lousy eggs for breakfast. Many 5-star hotels do worse! But what makes this hotel outstanding is first of all staff service. Be it in reception or restaurant, it is close to perfection. Nice, friendly, smiling and serviceminded. I have been in many 5-star hotels who could learn from this hotel. And to top it all the room prices are - seen with Danish eyes - very low indeed. Will I come back? Hell, yes!

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“Pleasant hospitality near train bus station”

This was my third visit to Hamburg and first time to stay out of town and was not disappointed. The reception staff were friendly , helpful and welcoming . We arrived in the morning with my niece after a tiring flight and we were pleasantly surprised to get a room after waiting for only 30 minute... more

This was my third visit to Hamburg and first time to stay out of town and was not disappointed. The reception staff were friendly , helpful and welcoming . We arrived in the morning with my niece after a tiring flight and we were pleasantly surprised to get a room after waiting for only 30 minutes. We had settled in the lounge waiting for after noon check in. This is a rare gesture as I have been at hotels that insist on waiting for check in time even when rooms are available. The room was clean and with two beds, suitable as we were two. Hot shower, medium bathroom, necessary toiletries. ( bring along your bathroom slippers and shampoo) Check out time was suitable and we had the option of leaving luggage in baggage store Two super markets, convenient store, restaurants all within a 2-7 min walking distance and so was the train and bus station Our room overlooked main road, so sound of cars though the night I would stay again !

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“Did not meet the BW standard expectations”

The hotel staff at the reception was professional and friendly. The room was very basic, clean, qnd a new rest room. Unfortunately, the hotel set up gives it an ackward motel-ish feeling. The pillows were really poor, only a quilt and the room felt cold. The bed is good and firm. You hear all t... more

The hotel staff at the reception was professional and friendly. The room was very basic, clean, qnd a new rest room. Unfortunately, the hotel set up gives it an ackward motel-ish feeling. The pillows were really poor, only a quilt and the room felt cold. The bed is good and firm. You hear all the noise from.other rooms (moaning, snoring, opening and closing doors...). I slept poorly. Breakfast is acceptable Bring your own pillow and ear plugs. I will avoid staying here in future trips.

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