Description
Facilities: 217 rooms are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional faci… more
Meals: Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board and full board. Breakfast and a dinner from the buffet, à la carte, or as a set menu are served every day. Special culinary options, such as vegetarian dishes, are also available.
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Pay-per-use gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Sale of tickets
- Public bathroom
- Sun terrace
- Sale of tours
- Dry cleaning service
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Activities
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Languages
- English
- German
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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This property has additional information that you can
see here
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Very good
Based on 892 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 892 TripAdvisor reviews
L
linahV635YG
18/07/2024
“Modern, stylish experience in multicultural environment”
Environment a bit dodgy, but hotel is very nice. Great design, good service, comfortable, modern rooms. Underground very close, helps to avoid train station hubbub. For dinner we went to L'amira syrian restaurant close by. Recommended as well.
M
marktP6537SN
Brisbane, Australia
05/05/2024
“Arcotel”
Nice hotel with lovely staff and excellent in room service and quite large rooms. Breakfast was simple but the food that should have been hot was not. Very close to the underground and a supermarket across the road. Probably not in the best of areas although we never felt unsafe.
K
kostask977
Athens, Greece
19/07/2023
“Excellent! I think I'd stay again next time without looking for another place. Its price is also reasonable!”
This has been a very good experience, easily accessible from the central station. Breakfast is so RICH!!! Staff are always helpful and polite, and the place is impeccable!! It is also quote close to the center of the city!
A
AnniCatti
Cologne, Germany
18/10/2023
“The wellness area isn’t really recommendable”
It’s an okay hotel if you are in Hamburg. Located close to the main train station so it’s easy to get to. However it is right infront of the police station. The hotel atmosphere is a bit outdated. They do have a wellness area but the layout is a bit weird so it wasn’t really relaxing. No are wher… more