Description
Facilities: The hotel was built in 1876. 41 suites, 130 single rooms and 150 double rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel has whe… more
Location: This luxury hotel is located in the heart of Frankfurt, at Kaiserplatz and very close to the River Main. Many of the top tourist sights, including Goethe's birthplace, the old opera house, the main sentry, the museum stretch, the roman castle and the shopping district are all to be found a few minutes’ walk away. Countless shops are to be found within 100 metres and nightclubs are 300 metres away. Public transport departs from stops just 100 metres away.
Meals: Various dining options are available, including a non-smoking restaurant, a dining room and a café. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Gluten-free meals, vegetarian dishes and vegan food can be prepared on request.
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- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Babysitting service
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Childcare
- Cloakroom facilities
- Coffee machine
- Conference centre
- Cot
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
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Excellent
Based on 2757 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Frankfurt
Showing 3 featured reviews out of 2757 TripAdvisor reviews
M
M G
Arlington, Virginia
07/03/2025
“Great Hotel in Central Frankfurt”
We stayed at the Steigenberger Hof in Frankfurt for three nights in December, and it was simply one of our best hotel experiences. Reaching the hotel from the central train station was an easy taxi ride (although I know that the driver took a few extra turns to pad the fare). Then, from our arr… more
We stayed at the Steigenberger Hof in Frankfurt for three nights in December, and it was simply one of our best hotel experiences. Reaching the hotel from the central train station was an easy taxi ride (although I know that the driver took a few extra turns to pad the fare). Then, from our arrival to our departure, service was careful and attentive. We were fortunate to be upgraded to an executive suite which was located in an upper corner of the building with a view toward the Romerberg. There was an issue when we arrived, as the door to the adjoining room was unlocked, but staff were quick to arrive to lock the doors. Room amenities were excellent, including a neat little tablet that we could use to order food or contact the staff. There was lots of space to store our luggage. The bathroom was large and featured a step-in tub with a shower attachment. At night the room was quiet, with little to no street noise. The included breakfast was served on the ground floor and featured an expansive continental style spread, including many hot plate options. It did get somewhat busy during breakfast, but the food was good. One evening we had dinner at the restaurant (Oscar’s). Service was attentive, and the food was excellent. The surrounding area was bustling and safe, with many stores and restaurants. We had no issues with walking around at night, although one must always be aware of their surroundings. The facilities overall were clean and neat, a definite throwback to an earlier period of luxurious decor. I had only a few quibbles: the elevators were somewhat slow. However, one evening when I had just missed an elevator, a concierge saw me and opened up another elevator, just for me! Second, the main entrance on Bethmannstrasse required taking a few steps up into the hotel, although there are other available entrances. Overall, these were very minor issues. We very much enjoyed our stay and can highly recommend the hotel. We hope to visit again.
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A
Ammar A
27/01/2025
“Memorable stay”
Beautiful place , beautiful people , and extra beautiful services . You feel home and in away they will offer you all the space you need. I’ve spent more than 2 months in Frankfurt for personal reasons and trust me that won’t be possible without the warmth I had from all of the employees there .
K
Kerstin S
24/01/2025
“Truly amazing stay”
We had the most amazing stay celebrating my husband’s birthday at this wonderful hotel. From the moment we arrived, the service was impeccable. Mr. Aziz kindly allowed us to check in early and even surprised us with an upgrade to mark the special occasion – such a thoughtful touch that we truly app… more
We had the most amazing stay celebrating my husband’s birthday at this wonderful hotel. From the moment we arrived, the service was impeccable. Mr. Aziz kindly allowed us to check in early and even surprised us with an upgrade to mark the special occasion – such a thoughtful touch that we truly appreciated. The hotel room was absolutely exceptional, with every detail carefully considered, and the breakfast was out of this world – easily one of the best we’ve ever had. The variety, quality, and presentation of the food were fantastic, and it really set us up for our days of exploring. The staff were so friendly and welcoming, making us feel at home from the start. The hotel’s location was perfect for walks around town and discovering all that Frankfurt has to offer. Our stay couldn’t have been more perfect, and we’re already looking forward to returning. Thank you to the team for making it so memorable!
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