Hilton Frankfurt Airport

“Good experience”

It is a pleasure to get off the plane and be in the hotel. the large pieces, this time the internet had problems and when you go for work it is not pleasant. I must make a special mention of Sergio who welcomes everyone with a smile and of Ehsan who is very kind to help passengers and a great perso… more

It is a pleasure to get off the plane and be in the hotel. the large pieces, this time the internet had problems and when you go for work it is not pleasant. I must make a special mention of Sergio who welcomes everyone with a smile and of Ehsan who is very kind to help passengers and a great person. It is good that the hotel considers these good employees who put their heart into their work

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“Lovely Hilton with a funky tub”

Stayed at this Hilton overnight before our flight home. Ok, I'll admit it, it was nice to have a standard US size hotel room. Nice size modern, clean, bright rooms. Came in on the train (station is under hotel). But signage in station to get to hotel is non-existent. Front desk staff for some reaso… more

Stayed at this Hilton overnight before our flight home. Ok, I'll admit it, it was nice to have a standard US size hotel room. Nice size modern, clean, bright rooms. Came in on the train (station is under hotel). But signage in station to get to hotel is non-existent. Front desk staff for some reason made us provide all sorts of information at check-in including wanting to see our confirmation email. Why? And there was a charge to my account that I did not make. Bed was comfortable. Room was clean and quiet. Breakfast charge was ridiculously high, so we ate in the aIrport. Can walk easily from hotel to Lufthansa terminal. To get to other terminals is a longer hike complete with tram ride. The only downside was the tub. The shower/tub combo was the standard arrangement with the half glass partition to keep the water kind of in the tub when showering. But the floor of the tub was rounded and narrow. My size 15 feet were longer than the width of the tub floor, so it made maneuvering in the tub/shower difficult with nothing to hold onto. Dumb choice for tub.

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“Convenient Location, but Average Stay”

The hotel is conveniently located near Terminal 1 of Frankfurt Airport. I stayed in an interior room, which was adequately clean but nothing special. The check-in staff seemed a bit impatient. I would stay again solely for the convenience.

“Staff is amazing for sure. The room lacks of use for good sleep for couples!”

This hotel is perfectly located for travelers flying through the airport, as it’s surrounded by all the train connections. It’s ideal for a one-night stay, but I wouldn’t recommend more than that. If you want to explore the city, you’ll have to take the train regardless, as it’s not convenient to w… more

This hotel is perfectly located for travelers flying through the airport, as it’s surrounded by all the train connections. It’s ideal for a one-night stay, but I wouldn’t recommend more than that. If you want to explore the city, you’ll have to take the train regardless, as it’s not convenient to walk anywhere. As expected, food prices are typical of airport locations, meaning they are higher than what you'd find outside. Check-in was fast and friendly. We were assisted by a new staff member who was incredibly kind. Despite being new, she recognized my Diamond status and immediately offered an upgrade, which she confirmed with the manager. Kudos to her for making that happen—it’s great to see staff going the extra mile for loyal customers! Unfortunately, the room itself is where the hotel falls short. While the service throughout the hotel was excellent—fast, friendly, and efficient—the bathroom design was a real letdown. As a frequent traveler, this was one of the worst shower setups I’ve experienced. The bathtub is awkwardly high to step into, and the shower features a half-glass door that swings out, doing little to prevent water from spilling everywhere. The showerhead offers a fixed location, forcing you to stand directly under it, which exacerbates the water leakage. To make matters worse, the bathtub was slippery, making it tricky to stand comfortably while showering. The sink was another disappointment. When turned on, the water barely stays in the basin, often spilling out onto the floor. Between the shower and the sink, the bathroom is left soaking wet, and I truly felt for the housekeeping staff who have to clean up after each guest. The bathroom design also included a baffling feature: a side window that allows light from the bathroom to shine directly onto the bed. So, if one person gets up early for a shower, the other is rudely awakened by the glaring light—a design flaw that needs rethinking. The room’s plug situation was also inconvenient. On one side of the bed, there were two outlets, but the other side had none. While you can unplug the bedside lamp to charge your devices, the switch controls the outlet, so it only works when the light is on. Since both of us use CPAP machines, we had to request an extension cord. Thankfully, the staff were quick to bring it up, along with an adapter just to make sure they understood our request even at 10 p.m., which was greatly appreciated. The air conditioner was okay but struggled to keep the room cool during the heat. With temperatures hitting 90°F, it was clear that the hotel wasn’t equipped to handle extreme heat, something they may want to consider as global temperatures rise even here in Germany. On a positive note, the executive lounge was excellent. The evening food offerings were delicious, and the happy hour is definitely worth a visit, with an open bar featuring beer, wine, and liquor. There’s also a variety of sodas and water available. One standout staff member in the lounge was Hana, who was exceptionally friendly and willing to assist with anything we needed. Hana, you are amazing! Breakfast, included as part of the Diamond perks, was another highlight. Much better than typical U.S. hotel breakfasts, it featured a champagne and Bloody Mary bar, which added a touch of luxury. Once again, the service here was quick and friendly, another area where this Hilton excels. Overall, this hotel is perfect for a one-night layover, thanks to its proximity to the trains and airport, especially for early morning or late-night travelers. The service is top-notch—far better than what we experienced at the Waldorf in Berlin—but the room itself leaves a lot to be desired. Service: 5/5. Room: 1/5.

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