Description
Facilities: The hotel has 454 rooms, including 28 suites, 116 single rooms and 168 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. … more
Location: The hotel enjoys an exclusive location directly beside the Rhine in the heart of Cologne. The city centre and the old town can easily be reached on foot whilst Heumarkt underground station is a roughly 3-minute walk away and Cologne's main train station can be reached in just 15 minutes.
Meals: The hotel features dining services including a non-smoking restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Live music
- Entertainment
- Casino
- TV lounge
- Dartboard
- Shops in hotel
- Aerobics
- Dance hall
- Pets
- Pets allowed
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Credit cards accepted
- Medical service
- Vending machines
- Cloakroom
- Babysitting service
- Heated pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Swimming pools
- Full spa
- Recreational area
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Transport service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Children
- High chair
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Activities
- Tennis court
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Languages
- Spanish
- English
- German
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 1480 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cologne
Showing 4 featured reviews out of 1480 TripAdvisor reviews
T
Tara M
Cardiff, United Kingdom
10/12/2024
“Lovely pre Christmas stay”
What a lovely hotel, decorated beautifully for Christmas. The room was spacious, very clean and the hotel in a prime position for markets, shops and travel The breakfast was of very good quality with plenty of options for everyone Every member of staff we met were friendly and helpful Beautiful h… more
L
Louise R
Bromsgrove, United Kingdom
19/12/2024
“Great location and lovely spa”
Stayed on the 5th floor overlooking the atrium in a budget room. Decor was traditional, room a good size, bed comfortable and the shower powerful with sensory/colour rotating lighting. No plugs by the bed which was a bit inconvenient. Worst thing for me was that the curtains didn't fully cover the … more
J
Jim D
Kinsale, Ireland
13/12/2024
“Great hotel, average bed.”
We booked for 1 night, to attend the Christmas markets in the centre of Cologne. The hotel was perfectly situated for this. It's public spaces are impressive, and check-in and check-out were efficient and friendly. We had a snack brunch in one of the mezzanine bars while waiting to check in, and it… more
M
McColl_Family
United Kingdom
23/12/2024
“Lovely hotel but uncomfortable beds.”
I feel a little bad leaving a 3 star review as the hotel is lovely and the staff are 5 star. However, we’ve stayed three nights and unfortunately had the most uncomfortable rock hard beds. I asked reception for an extra two pillows to try and alleviate the hardness but it hasn’t worked. Since the s… more
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