Description
Facilities: The hotel has a lift and features 306 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Th... more
Dining facilities include 3 restaurants, a dining room, a bar and a pub. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Staff are also happy to provide gluten-free meals. The hotel also offers snacks.
- Pets
- Pets allowed
- Parking
- Parking
- Charged parking at hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Indoor pool
- 24-hour reception
- Room service
- Reading room
- Safe
- Newspapers
- Car hire
- Fax / Photocopier
- Luggage storage
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- Security service
- Barbecue
- Hair dryer
- Club
- Banquet and event room
- Kids´ playground
- Babysitting service
- Club
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- Themed restaurant
- À la carte restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Games room
- Shops in hotel
- Aerobics
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Swimming pools
- Recreational area
- Children’s pool
- Bars
- Coffee shop
- Café bar
- Bar
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
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Late check-in/key pickup: #{ lateCheckin }
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Excellent
Based on 3459 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 3459 TripAdvisor reviews
C
Cfm7
Kinsale, Ireland
18/07/2024
“Amazing 4 night Family Stay”
An amazing stay. Such a modern vibrant hotel within minutes walk to cologne central. We stayed 4 nights and cannot fault it. We were never disturbed by outside noise or even noise within hotel. Rooms are so quiet and peaceful. Also spotless!! Beds and pillows really comfy. Had great nights sleep ... more
R
ronjfischer89
Phoenix, Arizona
16/07/2024
“Hyatt by the Bridge”
Lovely room facing the bridge. Loved the fact we saw all the trains but did not hear any of them. Easy walk to restaurants and city attractions
J
James F
15/07/2024
“Infested with mice”
Stayed for 4 nights earlier this month with my family. Saw a mouse running around on the 2nd level where the breakfast area is. That same day I saw a mouse in the groundfloor bar. The next evening I again saw a mouse in the Completely unacceptable. I complained each time and was basically tol... more