art'otel Cologne, part of Radisson Hotel Group

“Great hotel in good waterfront location.”

Great property. Rooms are large and well appointed. Bed was great. Nice decor throughout hotel. Location is on the Rhine and short 15 walk to Old Town and hundreds of shops and restaurants. Easy 20 minute walk to famous Cologne Cathedral and train station. Morning breakfast is fantastic. Huge varie… more

Great property. Rooms are large and well appointed. Bed was great. Nice decor throughout hotel. Location is on the Rhine and short 15 walk to Old Town and hundreds of shops and restaurants. Easy 20 minute walk to famous Cologne Cathedral and train station. Morning breakfast is fantastic. Huge variety. One cautionary note. We stayed four nights in river side room. Three nights there was loud music in the plaza next to the riverside of hotel. One night the music literally shook our room. Fortunately the music ended at 10pm but it was very noticeable and disquieting to say the least. If you go to bed early stay on the street side of hotel. Nice terrace atop hotel. All in all wonderful experience at this hotel.

less

“Lovely hotel in a great location with room for improvement”

We recently stayed at this beautiful hotel and had a pleasant overall experience. The location is fantastic, just a short walk from the Chocolate Museum, making it ideal for exploring the city. The hotel is very clean, and the breakfast was excellent, with a wide variety of options. We appreciated … more

We recently stayed at this beautiful hotel and had a pleasant overall experience. The location is fantastic, just a short walk from the Chocolate Museum, making it ideal for exploring the city. The hotel is very clean, and the breakfast was excellent, with a wide variety of options. We appreciated the thoughtful touch of free chocolates in our room, and the staff was very helpful, even setting up a sofabed for our two children. However, there were a few drawbacks. The Wi-Fi was disappointing; we experienced interruptions while streaming Netflix, which was frustrating. Additionally, the air conditioning in our room was ineffective. Despite setting it to the highest setting, we were uncomfortably warm all night, and the staff mentioned something about regulations, which wasn't clear to us. Another significant inconvenience was related to a major event (NRW Tag) happening two days after our stay. The entire street was blocked off, and we weren’t informed in advance about the designated parking area for nearby hotel guests under the nearby bridge. This led to almost an hour of stressful driving around, and when we called the hotel for assistance, Radisson Hotels international support wasn’t aware of the local situation. Once we finally reached the hotel, the reception staff were rather dismissive of our concerns, insisting it wasn’t their fault. Overall, it's a lovely hotel in a great location, but a few improvements could make it even better.

less

“Sink madness”

Bafflingly an ‘artistic decision’ means the sink is in the bedroom not the bathroom giving a student bed-sit vibe. The bathroom itself doesn’t have anywhere to set clothes or your belongings so you’ll just have to toss them on the floor. All very Tracey Emin. Everything else is fine but I’d not… more

Bafflingly an ‘artistic decision’ means the sink is in the bedroom not the bathroom giving a student bed-sit vibe. The bathroom itself doesn’t have anywhere to set clothes or your belongings so you’ll just have to toss them on the floor. All very Tracey Emin. Everything else is fine but I’d not stay again because of the bathroom - a shame.

less