Adina Apartment Hotel Berlin Hackescher Markt

“Location, Location, Location”

Great location and hotel, friendly and helpful staff, comfortable beds, very soft pillows, large shower room with plenty of body wash and shampoo. Small kitchen area well equipped including a toaster! I didn’t find the dish towel but then I didn’t really look that hard.

“adina hotel hackescher markt”

We stayed at Adina Hackescher Berlin last week. We had a problem, and contacted Mr. Fran Barcelo at the reception. Although, the hotel was full and reception was very busy. Let me quote his response: "You should enjoy your stay and be pleased, I will contact the manager and we will resolve the i… more

We stayed at Adina Hackescher Berlin last week. We had a problem, and contacted Mr. Fran Barcelo at the reception. Although, the hotel was full and reception was very busy. Let me quote his response: "You should enjoy your stay and be pleased, I will contact the manager and we will resolve the issue to your complete satisfaction". They certainly did. It is rare to find such a high sense of service We had a great time and mainly thanks to the attitude of the staff

less

“Perfection!”

A cordial thank you for a superlative stay. We had much more luxury and facilities than we could even use. Loved the location: centre of Berlin at your doorstep, yet quiet, clean and convenient for any type of sightseeing. I teasured the daily treat of the sauna, the ample space in our apartmen… more

A cordial thank you for a superlative stay. We had much more luxury and facilities than we could even use. Loved the location: centre of Berlin at your doorstep, yet quiet, clean and convenient for any type of sightseeing. I teasured the daily treat of the sauna, the ample space in our apartment, the view & balcony, the well equipped kitchenette, the friendly staff. Special nod to morning concierge Fran Barcelo, like a beam of sunshine in the lobby: helpful, personable, with great suggestions, like a trusted friendly face every morning: attentive, punctual and always a nice chat😊 The black Lady leading the breakfast room on Thursday and Friday was equally beaming cheerful joy and warmth. Sorry, we did not catch her name, but in all quiety, she too is a real asset to the Adina team! Hope to return...

less

“Very good hotel with minor complaints”

As usual we had a wonderful time at the Adina Hackescher Markt hotel. The room is great, beds are very comfortable, great room size with it’s kitchenette with enough utensils cutlery and dishes for us to manage. The service at the front desk was excellent. I especially want to thank Francisco and … more

As usual we had a wonderful time at the Adina Hackescher Markt hotel. The room is great, beds are very comfortable, great room size with it’s kitchenette with enough utensils cutlery and dishes for us to manage. The service at the front desk was excellent. I especially want to thank Francisco and Janik (not sure about his name). The location is excellent. Walking distance to many museums and interesting sites. The s-bahn is a 2 minute walk and there are many trams and buses in the area. There is great shopping and restaurants in the immediate area. I have several minor complaints. We have stayed before at the Adina Hackescher and previously it had a washing machine. The apartments still have one but the studio doesn’t. When you come for a long stay that is very important. I understood that the Adina Checkpoint Charlie still has that in its studios. The breakfast was good, however in our previous stay (and at many other Adina hotels we have stayed in) the breakfast in fantastic. I would expect more for 23 euros a person. The kitchenette didn’t have a sponge, washcloth, dishwasher tablets. (I can’t remember if anything else was missing.) I had to ask them. There was coffee and tea, but no milk. We had to buy it at the supermarket. Four– the shower head in the shower stall is one of the cheapest I have ever used. For a 4 star hotel I would expect better. The other Adina hotels we have been at had better shower heads. We cooked almost every night, we didn’t need towels change every day, but the garbage bins should have been emptied out every day. Hot tubs weren’t working but sauna was. I read some complaints about the hallway carpets; our floor was excellent. The Adina hotel chain is great with its studios for couples, but the quality seems to have gone down a bit, we had issues in Hamburg Michel in the past winter also.

less