Mercure Hotel Aachen Europaplatz

“A very nice Mercure hotel on the outskirts of Aachen.”

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful… more

We stayed at the Mercure Aachen Europaplatz for one night in May 2023. This was an overnight stop on our Journey from the UK to Bonn. The hotel is in a good location, very close to the motorway and with easy access to Aachen. Check in was quick and very efficient. The staff where extremely helpful and pleasant and made us feel very welcome. We had 2 rooms including a disabled room. Both where very well laid out. Clean, Functional and very comfortable. The disabled room was a wet room style which was perfect for my sister with whom I was travelling. Plenty of space, and well laid out. The only downside if anything was that the bed was a little lower then expected. We ate in the restaurant in the evening, the food was very enjoyable, the staff extremely helpful especially with getting a table set up for a wheelchair and overall seemed to be good value. Breakfast was included in the morning but had very limited choices however this may have been as we arrived close to the finishing time. Overall this was a very nice hotel with easy access, good parking, friendly staff, nice rooms and offered good value. I would not hesitate to stay here again if i had the opportunity.

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“Nice one in Aachen for a stop over”

Arrival Experience: All-Accor Gold membership is well-recognized, with a warm welcome and a complimentary welcome drink. Free parking is available, though we experienced a brief wait as the reception was unattended for a short while. Rooms: We stayed in connecting family rooms with a king and twin… more

Arrival Experience: All-Accor Gold membership is well-recognized, with a warm welcome and a complimentary welcome drink. Free parking is available, though we experienced a brief wait as the reception was unattended for a short while. Rooms: We stayed in connecting family rooms with a king and twin setup. The rooms were spacious, recently renovated, clean, and comfortable. Location: Though unfamiliar with Aachen, the area feels safe and pleasant, with easy access to car rental companies. The hotel is well-connected to the highway and conveniently close to the Netherlands. Despite being near a main road, there was no road noise. Breakfast: The breakfast offered is average, with limited German specialties (no Obazda, no Brezel, no berries, no live cooking, or omelettes). Bread and sausage varieties were also limited. However, outdoor seating by the pool is available, and the overall breakfast experience is still above average for a 4-star hotel. Executive Lounge: There is no executive lounge available. Problems: No issues at all during our stay. Departure: Billing was accurate and handled quickly. Kid Activities: There is no kids club or nearby public park for children. Other Amenities: The hotel features an open-air swimming pool. Summary: We use this hotel as a stopover when driving to Amsterdam from southern Germany. For the price of around 100 EUR per room per night, it offers excellent value. The staff is very kind and engaged, though it does seem like the property is understaffed.

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“Friendly Hotel”

Hotel is easy to find. Plenty of parking. You have to drive into the town center 5 mins away. Hotel personell are always very friendly and helpful. Unusual, but the second bedcover is in the cupboard. Towels very nice and soap/shower fluid is very nice. Aircondition and heating in rooms.