Ibis Marseille Provence Aéroport

“Hotel was as expected - but beware the shuttle”

Not a good start to our one night stay The shuttle bus call button at the airport gave a garbled recorded message which was impossible to understand or repeat So we walked with our luggage On arrival the receptionist said that the specific phone in reception for this service had not rung- he did no… more

Not a good start to our one night stay The shuttle bus call button at the airport gave a garbled recorded message which was impossible to understand or repeat So we walked with our luggage On arrival the receptionist said that the specific phone in reception for this service had not rung- he did not apologise, nor react when I suggested it should be checked- we booked this hotel on the basis of proximity and a shuttle Luckily the walk was ‘doable’ for us - I suspect the shuttle does not run on a request basis - beware of this (There were some very cheap garish attempts at Halloween decorations around reception- thankfully I assume these will not be around for long.) The room was as one would expect, the bathroom a little better Supper in the restaurant was perfectly acceptable and improved by the lovely efficient and friendly service of our waitress The shuttle in the morning was on time and as promised

less

“Decent nights sleep”

Nice staff, helpful and courteous. The public areas of the hotel are tidy, well maintained, and contemporary. The rooms aren’t so welcoming. They are tired and in need of refurbishment and updating. I did sleep well though, and there wasn’t much noise. All in, a good stay.

“Go elsewhere”

As many have stated the hotel is very basic and needs major investment to take it up to a minimal standard. The staff really try their best to make the hotel ok. The shuttle service is very poor especially when the grumpy guy is on driving duties.

“Ok for 1 night”

We stayed here for one night before our flight. Check in was a breeze and the staff really professional and attentive. The public areas of the hotel are nice and modern, and they have a good bar with a great selection of drinks. The room was small and in need of modernising. The bed was comfort… more

We stayed here for one night before our flight. Check in was a breeze and the staff really professional and attentive. The public areas of the hotel are nice and modern, and they have a good bar with a great selection of drinks. The room was small and in need of modernising. The bed was comfortable though and we slept well. The restaurant is good. Lacks a bit of atmosphere but food is good. The pool was freezing when we tried it, and I mean freezing! The hotel operates a shuttle to the airport every 30 mins but it is also walkable in 10-15 minutes. Overall, an ok hotel that does the job before/after a flight.

less