Grand Hotel Bristol

“Not so Grand at the Moment!”

Good Points Very spacious, well appointed room. Comfy large bed. Very handy for the train station and fifteen minute walk into the old town. Good choice for breakfast. Staff very helpful and professional. Bad Points It’s under wraps at present ( see pic). Luckily the rooms at the back, which is... more

Good Points Very spacious, well appointed room. Comfy large bed. Very handy for the train station and fifteen minute walk into the old town. Good choice for breakfast. Staff very helpful and professional. Bad Points It’s under wraps at present ( see pic). Luckily the rooms at the back, which is where we were, are not affected by this. However we were not told about this renovation work when we booked!! Under ground parking is awkward. Have to use a remote to get in and out. They need you to get one from reception and return it each time!! The shower in the room we had was over the bath. Positioned poorly so that it was too easy to end up with a very wet bathroom floor.

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“Near the train station”

Hotel located in the center next to the train station. Quiet area convenient to park and walk to downtown. Hotel is a bit dated but well maintained, rooms could be a bit renovated, but overall comfortable. It's a good choice to visit Colmar..

“Kind of a Mixed Bag”

We stayed two nights on a weekend during the VERY busy Christmastime in Colmar. It is super convenient to the train station---just across the street. There were a lot of people arriving at the same time from the station and considering how busy it was, the staff were very efficient in taking our... more

We stayed two nights on a weekend during the VERY busy Christmastime in Colmar. It is super convenient to the train station---just across the street. There were a lot of people arriving at the same time from the station and considering how busy it was, the staff were very efficient in taking our bags until check in time, getting people checked in, and accommodating everyone. The lobby areas/main level have been updated and are stylish and appealing. The rooms and hallways are more dated and could use refurbishment although the rooms were very clean and comfortable. Like all of the rooms in France during the winter, it was a bit warm for me even with the heat turned off or set to the lowest temperature. Our room was fairly spacious and the bed was comfortable and the bathroom was not cramped at all. The biggest problem was the broken elevator. We are able bodied so walking up and down to the 4th floor wasn't a huge problem--and we only had carry on bags but...the hotel was pretty full and we passed a lot of people on the stairs hauling their heavy bags up the stairs. We were there two days and the elevator was out of service for two pretty long periods of time. This was a major inconvenience to a lot of the guests although we managed fine. There didn't seem to be much of an apology from the staff--just a note on the elevator. It seems they could have compensated by giving out free breakfast vouchers or drink vouchers for the lounge or something. The hotel, although across from the station, seems to be in a residential area with not many shops nor restaurants. It is about a 10-15 minute walk into the old city center which is a straight shot and not a bad walk. We did find a couple of places on the other side of the station to eat---a casual but tasty Turkish place. (go through the station -under the tracks) about a 5 minute walk away which was convenient. Staff were very helpful with information on local buses, bus stops, etc. They were helpful and accommodating. THe lobby/lounge area was nice and we sat there awhile one afternoon after having checked out while waiting for our train.

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“a hotel with its own charm”

Every year, my wife and I spend a couple of days abroad to celebrate New Year. The Grand Hotel Bristol was booked through TUI. Having read other clients' comments, I was apprehensive at first, but I can safely say that there was nothing for us to complain about. The hotel rating system differs fr... more

Every year, my wife and I spend a couple of days abroad to celebrate New Year. The Grand Hotel Bristol was booked through TUI. Having read other clients' comments, I was apprehensive at first, but I can safely say that there was nothing for us to complain about. The hotel rating system differs from country to country, by the way. We were checked in by a young gentleman in a professional manner and were given room 413, which was properly renovated. Apart from the doors, everything was new and spic&span. The twin beds were excellent. Air conditioning and the radiator were working fine. Double glazing and shutters kept the noise from the train station out. We were fortunate in having quiet neighbours, as the walls are not exactly sound proof. It is remarkable however how well the rooms were renovated, considering the fact that the Grand Hotel Bristol is an ancient building. This explains why some bathrooms are smaller compared to modern hotels. The reception area was always kept very clean and we liked the interior styling. This hotel has its own charm. The breakfast buffet would benefit from a small upgrade but was still acceptable. Some clients mention having met with unfriendly staff. My response to that is; put yourself in their place. If you are a man of the world, you know what to do to earn a smile and a great service. All in all, my wife and I wish to rate this hotel somewhere between average and very good.

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