Hôtel Club Mmv Altitude Arc 2000

“Surprise upgrade but food still lukewarm!”

An end of season holiday with family and friends and arrived to a lovely surprise- free upgrade from.hald board to all inclusive! Disappointed however, that most of the negative comments made here by others had not been addressed: Housekeeping hit and miss! We had 4 rooms, one of which had not be… more

An end of season holiday with family and friends and arrived to a lovely surprise- free upgrade from.hald board to all inclusive! Disappointed however, that most of the negative comments made here by others had not been addressed: Housekeeping hit and miss! We had 4 rooms, one of which had not been turned round on arrival, some given toilet roll daily, others had to hunt it down. Towels were changed 2x in the week. NB towels are not provided for the spa ( which is also impossible to book as you have to book in person bit it doesn't open til 10 am ( when you're already out on the slopes) and is closed 1-3 when you might be in for lunch! Food: plentiful and varied. Pizza made fresh and lunch and dinner and some of the best I've ever had outside Italy- sadly as others have said, many of the main dishes are like warm as they are not kept hot and plates are cold ( and often not very clean!) There is a microwave which was in constant use by guests warming up their food! Sadly, despite comments here by management thar this would be addressed, it hasn't. It was however still good value as food and drinks in ski resorts are not cheap!

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“Nothing wrong with this place, we enjoyed it.”

I travelled to this hotel with my mate on the 9th March,2024, for a week of skiing. I’ve been to loads and loads of resorts in France, and love Arc 2000. Ive not stayed at this particular hotel, (normally Aiguille Rouge) and was a bit worried when I saw the negative reviews. Well in my opinion the… more

I travelled to this hotel with my mate on the 9th March,2024, for a week of skiing. I’ve been to loads and loads of resorts in France, and love Arc 2000. Ive not stayed at this particular hotel, (normally Aiguille Rouge) and was a bit worried when I saw the negative reviews. Well in my opinion they are NOT justified and unfair. From our arrival the reception staff were friendly and professional. The comments about the staff not speaking English are ridiculous and rude. Good manners would be to learn some basic French, and give it a try. Our room was good for a ski resort hotel, (room 349), amazing views of Mont Blanc, it was clean and well presented. The shower had both a power head and monsoon option. Lashings of very hot water. There are several moans about towels not being changed, well ours were, and ask yourselves, how often do you change towels at home ?( I bet it is no more than once a week). At night we opened our window for fresh air, and it was very peaceful and quiet, both in the hotel and outside. Moving onto the food, it was excellent , great choices (we went fully inclusive so lunch was included) loads of fresh fruit, warm bread, variety of mains and plenty of cheeses. I don’t normally do puddings but the fruit tarts were the bees knees. The staff could be a bit slicker at clearing the tables when it was busy, but hey guess what you can clear a table of plates yourself if you’re not too proud or too lazy. The ski lockers are good, and easily accessed. It is a walk to get onto the slopes, but it is about 200, metres. The bar and entertainment area are lively at times, the animation team try hard and are good fun. We went fully inclusive, it was £160 each, and a bit of a negative here is that the selection of drinks included in this optional extra could be better. The ones displayed in blue at the bar are included, and this was only one of the draught beers. But with number of coffees and beer we had we felt it was still good value. A couple of other minor niggles were the lifts not seeming to work, and there is a lovely big open fire in the bar area, but they ran out of wood for the last two nights! We had a really good time at this hotel, do not be put off by the bad reviews.

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“Ski group March 24”

Service needs to be improved, not enough staff to cater for guests at buffet, slow to clear tables, replenish food, delph etc. One lift (only two in hotel for guests) was out of order all week we were there meaning always waiting to get up or down the lift. Rooms small but to be expected in French … more

Service needs to be improved, not enough staff to cater for guests at buffet, slow to clear tables, replenish food, delph etc. One lift (only two in hotel for guests) was out of order all week we were there meaning always waiting to get up or down the lift. Rooms small but to be expected in French ski resort, shower good. Location good.

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“Good but could be better !”

Here at the moment. Great holiday for the price. We were all inclusive. Our room was big enough but our friend’s room was small so check with hotel would be my recommendation. Staff all very friendly and eager to please. Food does cater for the French but we didn’t come here to eat English food… more

Here at the moment. Great holiday for the price. We were all inclusive. Our room was big enough but our friend’s room was small so check with hotel would be my recommendation. Staff all very friendly and eager to please. Food does cater for the French but we didn’t come here to eat English food and would have been very disappointed if they had. You can have bacon, egg, sausage and beans for breakfast if you want. Food is replenished regularly. Why I gave it a 3 star As a couple in our 50’s you feel exhausted coming off the mountain and then everything is geared towards children and you can’t have a relaxing drink at the bar. Children are running wild! To improve hotel - It would be very simple to do with an adult only area where couple can relax with a drink and in the evening not have kids running everywhere and loud entertainment for the kids at night.

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