Pley Hotel

“Nice experience”

nice hotel and nice price, close to champs elysee and to the rer a. nice people working there and the room was clean

“A lucky three”

Just returned after a 5 night stay at this hotel. Pros - The hotel is very modern and clean. Our room was cleaned each day on request. The rooms are very good , Spacious with a comfortable bed . Coffee machine provided that was stocked each day as well as fresh water etc . The hotel is also in a g… more

Just returned after a 5 night stay at this hotel. Pros - The hotel is very modern and clean. Our room was cleaned each day on request. The rooms are very good , Spacious with a comfortable bed . Coffee machine provided that was stocked each day as well as fresh water etc . The hotel is also in a good location with most attractions within a 10 minute walk. Cons - There is currently large scale building work taking place at the rear of the hotel which runs from around 8am to 5pm each day so do not expect peace and quiet . We were unaware of this prior to booking as it was not stated to us . Food at the hotel is not good. Breakfast , there was not a great deal of choice compared to other places I have visited in the past. Minimum amount of fruit, Cereal and the hot choices were also poor. The hot breakfast consisted of scrambled egg, small hot sausages which are basically hot dogs , greasy bacon and soggy sliced potatoes. Getting a simple coffee was also a challenge. The machine is guarded heavier than the Mona Lisa and is roped off so only staff have access . We asked for coffee on a couple of occasions and were forgotten about so we had to remind staff again. If you want to eat in the hotel on an evening well good luck. The hotel is big on events and each night we were there the restaurant was reserved for external parties with limited tables for guests. We managed to have a pizza one night for something quick after a long day sightseeing, The pizza’s were poor no flavour and were not freshly made. My advice is go out and eat. One night we had a cheeseboard which only consisted of three different cheeses and two cooked meats , the hotel had ran out of bread but we were still charged the full price . Room service is a lie , the kitchen closes around 2130pm so that is non existent. WI-FI is terrible , It does not work ! Nothing more to say on that . Gym - I did not use the “gym” but I took a look at it out of curiosity, It’s not a gym there are only a few machines and a few weights so don’t build your hopes up. Staff - Generally quite miserable and not really helpful and did not even show us to our room or take our cases which you would expect from a four star hotel. We complained of noise from another room one night and the staff were quite reluctant to speak to the occupier of the room but eventually did after saying we could not be moved . The noise was ridiculously loud or we would not of complained. Overall I have been generous giving a three . Paris is beautiful but I would advise staying elsewhere.

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“It’s okay - but I wouldn’t bother if I was you”

This is the first time I’ve ever taken to Trip Advisor to write a review, and I’d strongly suggest you read it before you decide where to spend your money… Pros -The hotel and room decor is modern and fresh, which is nice to see when comparing it to other dated accommodation. -The bed was very … more

This is the first time I’ve ever taken to Trip Advisor to write a review, and I’d strongly suggest you read it before you decide where to spend your money… Pros -The hotel and room decor is modern and fresh, which is nice to see when comparing it to other dated accommodation. -The bed was very comfortable and the bedding felt high quality with soft pillows. -The room was cleaned daily to a very high standard. -There’s lovely free toiletries in the bathroom (shampoo, conditioner, shower gel, moisturiser) which feel luxury and smell great. -There was a good Nespresso coffee machine in the room which was replenished daily for free -Bottled water was also provided in the room which was replenished daily for free. -Breakfast was good with lots of choice I.e pastries, cereals, fruit, bacon/eggs etc. -The location of the hotel for sightseeing is good. It’s a 5-10 minute walk from various metro stations and 10 minutes walk from Champs-Elysees and Arc de Triomph. It’s a 35 minute walk to the Eiffel Tower, for example, if you didn’t want to get on the metro. We didn’t have a problem getting around at all. Although using google maps on your phone is a must!! -There’s lots of places to eat or drink near to the hotel, with a chemist and corner shop at the end of the street. -Check in/out process was quick and hassle free. -Staff at the reception desk were polite, friendly and helpful for directions to tourist attractions. They also sort taxis for you if you ask which was great. Cons -NOISE!!!! I really mean this as a major con - we have kids at home and are used to noise so aren’t saying this as we’re used to silence etc. You CANNOT enjoy relaxing in your room before breakfast or even after a long day of sightseeing before going back out on the evening. If you want a lie in there’s NO chance of that. THERE IS HEAVY CONSTRUCTION TAKING PLACE RIGHT NEXT TO THE HOTEL DAILY BETWEEN 0800-1730. We weren’t informed of this and it definitely spoiled the holiday. Check out the photo for the ‘view’ from the window. I can’t upload the videos to show you the sound of the noise - which is a shame! We also had an issue with a guest in the neighbouring room who had their TV so loud late one evening it was like being in the cinema. This was flagged to staff who had to attend the room due to the guest not answering their hotel room phone (probably because they couldn’t hear it ringing!). Although they sorted it, they were dismissive when we said we would need to change rooms if they couldn’t resolve it as we wouldn’t have been able to sleep at all. -The coffee machine at breakfast is guarded like the Holy Grail by staff. You practically have to hunt a staff member down and beg for a simple black coffee with your breakfast. Sometimes we asked for coffees which were forgotten about and never brought over, or staff didn’t come over to even ask if we wanted hot drinks. We really didn’t understand this at all. -The food at the hotel bar is POOR. AVOID IT! We were tired one evening after a long day so decided to grab some pizzas in the bar. They were rubbish and basically cheap, frozen quality at €20 a piece. I had seen reviews about this before but wanted to give it a chance - wish I hadn’t bothered and we’d just walked round to a restaurant instead! We also ordered a charcuterie board one evening with drinks and some items, like the bread, were missing. We were told they’d ran out AFTER we got the food but still charged full price for it ! -24hr room service is a complete LIE. Staff would look at their watch if you wanted anything to take to the room etc like bottles of Coke. It really wasn’t much to ask. -The WiFi is SHOCKING. I’ve seen this on other reviews and it’s true. You can barely use it in your room as it keeps dropping out every couple of minutes - so if you travel with limited data on your phone you’re screwed! It’s slightly better in the bar area, but if it’s a necessity for you I’d book somewhere else!!! -The hotel does a lot of business events and always has something going on in the bar or restaurant area, meaning parts of it are often off limits to paying hotel guests. This is either external business meetings or events, and can be quite annoying. It’s quite clear from the attitudes of staff that they prioritise these events and guests above other guests. The service provided to them in terms of taking orders for drinks etc, or even providing them coffees at breakfast, is a world away from the other guests. -Staff will not offer or help to take your luggage to your room, which is something you’d expect in a four star hotel. It’s the first time I’ve stayed in a hotel where this hasn’t been offered! Whilst it wasn’t an issue for us, if you’re elderly or have mobility issues or children, it will be a problem for you if you have lots of heavy bags.

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“Very good hotel in great location, but...”

...very poor Wi-Fi. In the rooms the Wi-Fi was so bad it was almost unusable which makes the hotel difficult to recommend, especially for business.