Hôtel Westminster

“I was a Big fan of the Hotel but something changed from June /24 to oct24… there are standout employees who are magic”

I’m giving the hotel 5 Stars because of the employees, the location and the beauty of the rooms lobby and bar BUT something changed, employees are fleeing fast for other hotels, I heard from an ex employee that they are overworked, underpaid and under-appreciated. Staff are working 3-4 different p… more

I’m giving the hotel 5 Stars because of the employees, the location and the beauty of the rooms lobby and bar BUT something changed, employees are fleeing fast for other hotels, I heard from an ex employee that they are overworked, underpaid and under-appreciated. Staff are working 3-4 different positions because management can’t keep staff. The ex employee called me to say that the job isn’t fun anymore there, she also said it’s too stressful and I was told that the hotel is seeking a 5 Star rating so they need to increase the hotel image… which is funny because they are losing Amazing employees and starting weird policies. Some genius thought it was smart to only give water in the room the first night 😂, yea, that helps get a 5 star rating. I stayed 12 nights and was asked to pay for water on night 2 🤦. Whoever thought of that policy needs to be fired yesterday. Do I care about paying for water, no, I tip the workers 100’s of euros because I love all of them but it’s insulting to pay for water bottles🤦 Their front desk is understaffed now which should make the hotel go from 4 stars to 3 Stars, someone in management has got to be fired like yesterday. The bartender, all the doorman, front desk staff, room service and housekeepers should be given a raise and bonus for being overworked. There’s a SuperStar amongst many many Star employees there. Tufan, the doorman is Amazing, kind, sweet, helpful caring and professional, I’m thinking of hiring for my business but he loves Paris :). He protected my wife while she was coming back from the bank with money, someone was following her… Tufan saw her coming back to the Hotel and ran down the block to stand next to her, protecting her like a Professional bodyguard, like a brother, like a father and he walked her safely back to the hotel. Guests love him, fellow workers love him and my wife and I love him like family… protect my wife and you are in my family for life. All the doormen are extraordinary, I mean absolutely Phenomenal, they all took such good care of us❤️. So, go see my friends at the front door and front desk, stay and be spoiled by housekeepers, room service and of course an exceptional kind caring friendly night bartender but be prepared for slower service and no water in the room after the first night. The owners don’t know they have a problem and guarantee someone in upper management will be fired soon. Ps, if you’re lucky enough to meet the doorman Tufan, I guarantee he will protect you like he protected my wife… my wife doesn’t hug and kiss many ppl goodbye but she gave Tufan a big hug and kiss goodbye, she loves his sweet heart and kind soul.

less