Hotel Berkeley

“It's all about the look!”

Firstly, the classification of this hotel as a 5-star is a bit pretentious. Apart from the common areas, such as reception, lounge and bars, the rooms need a good refurbishment as they are outdated. No power point in the bathroom and no mirror in the room. Big savings on the breakfast items, which … more

Firstly, the classification of this hotel as a 5-star is a bit pretentious. Apart from the common areas, such as reception, lounge and bars, the rooms need a good refurbishment as they are outdated. No power point in the bathroom and no mirror in the room. Big savings on the breakfast items, which was more suited for vegetarians. We missed our flight and had to make a couple of phone calls which costed us an arm. When we checked-out, the phone bill exceeded the deposit by 80 bht. I wanted to settle the 80 bht by paying with foreign currency or credit card, to which the receptionist categorically refused. I told her that I would go to a money changer located in the same building. She insisted that one of us stayed at the counter as if we were going to run away. Our luggage were kept in their custody as our flight was scheduled in thw evening. This was a very poor form and cheap attitude, especially we had spent five nights over there. The only positive points noted was the hotel location and with the same budget we could have got more value.

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