Comfort Aparthotel Marseille Prado Plage

“Small but sweet”

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate to... more

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate toilet and a small bathroom with a over bath shower. I first thought that the bath was not clean but it was just here the enamel had worn away. There was a small kitchenette with cooker, fridge and dishwasher. We didn’t use it except for tea and coffee as we had B&B which was good the lady in the dining room was very friendly and was happy to help. We ate out for dinner. There is a table and chairs and a sofa bed in the living area plus a tv. The balcony was big and facing the sea which was nice with lovely views over the bay. There were patio table and chairs. If you are staying less than 8 days you won’t get room service but will provide it at an extra cost. There is a free safe deposit in all rooms. I think this is because of covid. There is free WiFi and a safety deposit box. There is no hairdryer in the rooms but you can get one from reception at no cost if you ask. Reception were ok but didn’t speak much English but we were in France after all so got by. The pool is small but nice the only thing is that there is no seating around the pool. Most people were just sitting on the decking on towels. The hotel is just 5 minutes from the beach. The only thing is that it was not Sandy but stony and gritty not good for making sand castles. There are no sun beds or parasols to hire, and very little shade. There is a Sandy beach further down the bay about 10 mins walk. There are restaurants close by but also more on the Sandy beach which is lovely. Also a good supermarket near too. You can get a bus into the city on the road next to the hotel the No 83 is €2 per person each way along the coast to the marina. I have to say that the external walls of the hotel need to be tidied up they look very tired. A lick of paint is needed badly, and maybe the rooms brought up to date a little. Maybe the hotel group could invest some funds into doing this. All in all we had a good stay but it could have been better. Thank you to all staff the made our stay comfortable.

less

“Foreigners be careful at check in ”

Visited the hotel in July 2024 and it was our first time exploring and visiting France. The check in procedure was a great torture. I paid the entire stay at the moment of the booking and had a confirmation, invoice by email, the bank statement etc. Once we got to the hotel we were asked to pay t... more

Visited the hotel in July 2024 and it was our first time exploring and visiting France. The check in procedure was a great torture. I paid the entire stay at the moment of the booking and had a confirmation, invoice by email, the bank statement etc. Once we got to the hotel we were asked to pay the full price again!! It took us around 45 min to convince the reception's staff we had paid full in advance. Very unprofessional behaviour, apparently they need a lot more training. My partner and I showed them various confirmation letters, the invoice of the payment itself, yet we were told they didn't have the money in their account. This was entirely their mistake, not ours! So FOREIGNERS must be very careful and keep all their documents tidy and be able to present them in order they find themselves in such absurd situation. We didn't get an apology for the rudeness or the loss of our time once they realised we were right. The room itself was clean, clean bathroom, clean bedsheets and towels. Location very helpful, bus stop 5 min away, the beach 15 min away. The terrace needed attention.

less

“Ok”

Comfort hotel Checkin took half an hour with.a large queue waiting ! But pleasant staff otherwise Small pool Uncomfortable pool chairs the whole place could do with a paint in exterior anyway !! Room was clean enough but bed was a little hard .. bathroom is clean and has a good shower I was... more

Comfort hotel Checkin took half an hour with.a large queue waiting ! But pleasant staff otherwise Small pool Uncomfortable pool chairs the whole place could do with a paint in exterior anyway !! Room was clean enough but bed was a little hard .. bathroom is clean and has a good shower I was on the third floor and had a good sunset view close to beach but unfortunately no shops open ie supermarket but I managed to get Uber delivery of groceries Bus very close to get to the centre And also metro 15 minutes away Room was clean but basic But overall I recommend it

less

“Well located”

2nd time we stay there. Too bad that the external aspect of the building (due to defects) is poor as the bedroom is really large, well furnished and mattresses very comfy. Good location closed to the beach, supermarket, restaurants without nuisances of a huge touristic street.