Appart'city Reims Parc Des Expositions

“Comfortable overnight stopover”

Stayed as a stopover on two occasions in the same week en route to Switzerland. Very comfortable clean hotel. The set meal we had was basic but it sufficed. The breakfasts we had were wholesome, and plenty of variety.

“Reasonable stay”

Easy parking. Well placed for motorways and for quick access to Reims centre and the route de champagne. Parking in Reims is fairly easy to find. Also bus service to centre very close by.( Rue Alberto Santos-Dumont Number 6.) You pay with cash for ticket. On arrival, reception was unstaffed. Got… more

Easy parking. Well placed for motorways and for quick access to Reims centre and the route de champagne. Parking in Reims is fairly easy to find. Also bus service to centre very close by.( Rue Alberto Santos-Dumont Number 6.) You pay with cash for ticket. On arrival, reception was unstaffed. Got the email with info with keysafe code and room number after we arrived, so that was worrying as we thought we were locked out for the night. The room is pleasant enough and clean and unfussy. Fridge had no interior shelves, however, staff replaced the fridge for us! The fridge has a modest freezer section at the top. No ice cube maker, no sharp knife for chopping veg and, apparently, it is their policy not to provide one. No corkscrew. Cutlery of the cheapest quality. Frying pan but no fish slice or spatula. But, there is a coffee maker and a kettle! The hairdryer is the old fashioned hotel box-type fixed to the wall so hopeless if you have thick/long hair or want to style your hair. Take your own. The battery in the safe went dead and we could not open the safe. We were given a key instead. When we suggested they replace the battery they refused and said the key was the solution. So, we had to carry the key around with us, with the risk we lost it. However, it then occurred to us that it might be a universal key that would open every safe in the hotel!

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“After the good years ….. a disappointment.”

We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated… more

We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated car park and offers breakfast. For dinner, there are two or three restaurants within a 15 minute walk, or you prepare it yourself in your own kitchenette - which was the cause of our disappointment! It was dirty and poorly equipped. There were visible fat stains on the walls and hob, the inside of the microwave was badly stained and needed replacing, cutlery was missing, there were no tea towels or cleaning cloths, no kettle, the coffee machine was archaic and unusable and there was only one chair for our double room. Nor would we give high marks for the cleanliness of the room itself and outside carpeted corridors. Oh, and the plug in the bathroom washbasin no longer held back the water! Such a disappointing change from our earlier visits! When we raised these points with the receptionist in the morning she curtly replied that we should have mentioned them on arrival. But such things only become apparent as you go along and with such a litany of defects we didn’t hold out much hope of getting anything better. It’s a shame that, so often, smart new hotel chains that start so well, slowly begin to lack attention to regular inspection, maintenance and cleanliness, which are what guests will notice most. To end on a positive note, the male receptionist on duty when we arrived was very welcoming.

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