Mercure Béziers

“Central location good, good quality hotel, useful under hotel carpark, but with difficult access”

Having chosen a privilege room for extra space, we were slightly puzzled by the strange layout as it was impossibble to get from the separate toilet to the bathroom when the wardrobe doors were open! Given the current sanitary requirements to eat in our rooms, the work surface / table provided f... more

Having chosen a privilege room for extra space, we were slightly puzzled by the strange layout as it was impossibble to get from the separate toilet to the bathroom when the wardrobe doors were open! Given the current sanitary requirements to eat in our rooms, the work surface / table provided for this was very narrow, and difficult for two normal sized people to eat at together. The bathroom / toilet fan did not turn off when not in use, and stayed on all night, greatly disturbing our sleep. Car park access is steep, narrow, with sharp turns, best suited to small, low cars. Overheight cars would not be able to use the underground parking. Mercure wifi not strong enough to use inour room, but the IBIS hotel wifi (adjacent or underneath our room) was full strength, and since neither were password protected I used that instead.

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“OK FOR A ONE NIGHT STOP OFF”

The Mecure brand has always been one which we relate to. This hotel is linked with Ibis and the car park has an entrance to both hotels. The hotel was in the main clean and tidy however the rooms were a tad on the small side, but with only a one night stop it was not a concern. A sort walk (uphil... more

The Mecure brand has always been one which we relate to. This hotel is linked with Ibis and the car park has an entrance to both hotels. The hotel was in the main clean and tidy however the rooms were a tad on the small side, but with only a one night stop it was not a concern. A sort walk (uphill) to a convenient area to eat or drink was a bonus.

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“Four star hotel with two star sized standard rooms.”

Pleasant enough hotel, colocated with the congress center. Beware: the standard rooms are very small, upgrade if staying longer. The facilities are from the 1990s, but are well maintained and clean. City center location, with the main square and the "plateau des poètes" park nearby.

“Good location but small rooms”

The hotel is well situated and has good underground parking- although access is tricky for larger cars and the lift very temperamental. We booked a premium room but were still dissapointed with the size of the room as everything was very cramped even though the double bed was on the small side. W... more

The hotel is well situated and has good underground parking- although access is tricky for larger cars and the lift very temperamental. We booked a premium room but were still dissapointed with the size of the room as everything was very cramped even though the double bed was on the small side. We were also surprised not to be asked for our Passe Sanitaire when we checked in. The hotel said this wasn't necessary as they had no restaurant, however they did have a bar and breakfast room so I am not convinced

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“Standard rooms cramped and smaller than I would expect from a Mercure”

Normally, I would have been upgraded to a better room, but at the time, there was high demand. With good intentions, the staff initially alocated me a "standard" room in the newer part of the building, which had more modern decor. In the event, I asked to see one of the normal standard rooms, and... more

Normally, I would have been upgraded to a better room, but at the time, there was high demand. With good intentions, the staff initially alocated me a "standard" room in the newer part of the building, which had more modern decor. In the event, I asked to see one of the normal standard rooms, and I concluded that it was more suitable. In both cases, floor space was at a premium. The older standard rooms have the saving grace of having some shelf space both in the bedroom and the bathroom. This means you have somewhere to put those odds and ends that you frequently use..The standard room and bathroom strike me as being the same size as a red Ibis hotel room. The bathroom might even be smaller. However, the presence of adequate shelf space made a big difference. In order to free up floor space so that I had somewhere to open up my suitcase, it was necessary to eject a surpus chair which served no useful purpose. The hotel staff told me to just leave the chair outside my door. About 2 days later, I noticed that there were 4 or 5 similar chairs stacked at the end of the coridor, so it appears that other hotel guests came to the same conclusion about the chair as myself. The hotel has a breakfast area but does not have its own restaurant. There are chinese, japanese restaurants and a kebab bar within very short waking distance. At the top of the hill, there are more restaurants in Place Jean Jaures. The hotel has its own parking garage, which is charged for. Vehicle access is easy. You need your room key to drive in and out. The only problem is getting the elevator to go down to the garage. You need to stick your key into a card reader to select the garage. Unfortunately the card reader in the elevator was somewhat hit and miss while I was there. I complained about it many times. Hopefully they have doe something about it by now, The hotel reception staff were as helpful as they could possibly be. I don't think I would come to this hotel again, unless they gave me a room upgrade. In my opinion, the rooms suffer the same problem as red Ibis rooms. They are too small for double occupancy, unless 2 people are sharing 1 suitcase. The situation is, however, mitigated by the provision of shelf space..

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