Hôtel Loisirs Les Côtes, Résidence et Chalets

“Perfect stay”

We had nice and cosy rooms. Staff was attentive and friendly (family business). We can really recommend this place.

“Great Hotel, facilities and staff”

A lovely hotel, run by attentive, friendly staff. We didn’t try the restaurant, but always looked busy. Great facilities and game room for children. The French seem to offer square pillar, which I couldn’t get on with, but that’s just me.

“Brilliant hotel for a summer family holiday”

Lovely family run hotel with friendly staff. Swimming pool is warm and clean. Fun play/games room for children. Plenty of good parking and chargers for our EV. Good location with mountain views and a short walk or cycle to Morzine centre. The free included Multipass if you book direct gives you ac… more

Lovely family run hotel with friendly staff. Swimming pool is warm and clean. Fun play/games room for children. Plenty of good parking and chargers for our EV. Good location with mountain views and a short walk or cycle to Morzine centre. The free included Multipass if you book direct gives you access to a multitude of free activities in the area and makes a stay here great value for money. We will definitely return as it makes a great family holiday.

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“For as many 5 star reviews, we were a bit surprised”

We arrived in the early evening the day of our arrival. This 'side' of Morzine is residential and quiet. It is also far steeper on a hill than the 'other side'. The bus stop is close or can go up/down the hill to the town. The closest town restaurants are about 7-10 min walk across the pedestrian b… more

We arrived in the early evening the day of our arrival. This 'side' of Morzine is residential and quiet. It is also far steeper on a hill than the 'other side'. The bus stop is close or can go up/down the hill to the town. The closest town restaurants are about 7-10 min walk across the pedestrian bridge. We were greeted normally by one brother? and they explained all of the small things from needing to request towels for the pool, to renting of the multi-pass and bathrobes and the use of the wi-fi etc. It felt very transactional and was extra $ for this and that. We were given one large key from the old style of hotel key. We requested another as we had people going and coming at different times. This was an issue at first but then they found another key (explained below for those who want to read). If your party will not want to be all together all the time or you don't want to have to leave the key on the key board, let them know before arrival so they can have that extra key available. We had booked one of the self standing chalets. It was similar to the photos. However, it was not well cleaned (floor/carpet dirty, kitchen items not clean, musty smell in the broom closet etc) and the front desk came right away to have a look. As it was after their staff had left, he helped clean what he could and then had then staff clean well the next day. All areas were well cleaned the next day and items taken from the kitchen that may have not been able to be cleaned. Some of the items in the kitchen were well worn (ie very indented cutting board) and could use a refresh. The owner said that there would be some type of reduction due to the issue. We did not have anything happen as of yet, though we were allowed to use the multi-pass, so maybe that was it or maybe we misunderstood. For the chalet, if you or your family are tall, +/- 2m, take a look at other rooms they have on offer. We didn't think to ask about the ceiling height before we arrived. The upstairs ceilings are very angled and two of the beds are well under the slant. In addition, the stairs have a low ceiling as well. My husband and son kept hitting their heads. It was nice to have a private patio and entrance. The couch was very, very comfortable. We did take the breakfast and it was very good and consistent each day. The staff were lovely and quite helpful with recommendations and area information. For those with any mobility issues, there is only steep gravel and lots of stairs for this property. I had a minor leg injury and had to be quite careful walking in and around the property. (FWIW, we stayed at a chalet on the other side of town two weeks prior where everything was included for far less, including 2 keys, towels, bathrobes and the multipass, and the owners were so nice that this felt quite jarring and transactional. So when we initially checked in, the additional key request was met with significant pushback. We were told that we just didn't understand European hotels and they would have to make a key when they had time. We have lived, not in Morzine, but elsewhere in Europe and had never been met with a comment like this. It was not a good welcome. In fact, we looked to move to stay elsewhere that very night but decided to see if they could get a key and clean. Another brother? brought an additional key within 30 min and was more helpful.)

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