Héliopic Hôtel & Spa

“Great stay with the family”

My husband, son and myself spent three nights at this hotel during the end of May. We found the location very convenient, there is even a laundromat a few steps from the hotel. The staff were super helpful with suggestions on hikes and the breakfast had a lot of choices. They also have hiking p... more

My husband, son and myself spent three nights at this hotel during the end of May. We found the location very convenient, there is even a laundromat a few steps from the hotel. The staff were super helpful with suggestions on hikes and the breakfast had a lot of choices. They also have hiking poles you can borrow which was extremely helpful. We had a family room which was very spacious, plenty of storage. It would have been nice to have a refrigerator. The bathroom was a bit on the smaller side. My biggest complaint is that the bedroom and bathroom has no ventilation. We ended up leaving the window open at night which helped and fortunately we were not facing the front of the hotel so it was fairly quiet. I would not hesitate to stay here again.

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“Honeymoon”

Excellent hotel. Front desk staff was very professional and extremely helpful. Concierge service was unparalleled. Hotel room was cute and very comfortable. Highest recommendation for Heliopic Hotel. Perfect location next to cable cars.

“Very enjoyable family stay”

We travelled to the Hotel L’Heliopic as a family of two adults and one 12 year old boy. We had a wonderful stay and wished we could have stayed longer! Pros: There’s not many hotels who put as much effort to all the little details as this hotel does. We received a very warm welcome from all the... more

We travelled to the Hotel L’Heliopic as a family of two adults and one 12 year old boy. We had a wonderful stay and wished we could have stayed longer! Pros: There’s not many hotels who put as much effort to all the little details as this hotel does. We received a very warm welcome from all the reception staff and our room was ready at about 1pm (earlier than the check in time). The reception areas have lots to entertain younger children such as little ride on cars, a playroom, small football table, retro arcade games - along with access to unlimited sweets! There is a games area with a giant chess set, plenty of books to read, a lovely bar and a free to use coffee machine and water refill station. There are plenty of areas to work and play, as well as a swimming pool, steam room, sauna and jacuzzi. You can also hire bicycles here. We stayed in an attic room which was very spacious and had nice little touches such as a retro arcade game, cosy bunk-style beds with curtains, a seating area, Nespresso coffee machine, kettle, two TVs and a lovely balcony. They also supply a decent hairdryer! The bathroom is equipped with premium toiletries. There is a small balcony - we had a side view of the mountains. The breakfasts were amazing! Great choice, fabulous quality and very friendly staff, especially Lydie who granted us a very warm welcome throughout our stay. It’s so convenient for both the cable car and the town with its many restaurants and bars. Cons: The attic room has quite a low ceiling, so for someone around 163cms, it was manageable, but my husband did struggle at around 183cms! The balcony was partially obscured by a wooden panel and the balcony chairs were not the most comfortable as they slope too far back. The hotel did not provide anything decaffeinated apart from coffee at breakfast. We found the beds a little too hard and uncomfortable as we are used to Tempur mattresses. The swimming pool has limited hours for children, which I understand, but it does make it difficult to plan swimming around sightseeing. The cons by no means put us off the hotel and I’ve still given it 5 stars as the pros far outweigh any negatives. Just food for thought for the hotel if they wish to make slight improvements. Wouldn’t hesitate to stay again and Chamonix, whilst quite small is a delightful place to visit.

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“Amazing hotel with top location”

Great hotel, top location, comfortable room, tasty breakfast and super 2 restaurants. Friendly staff. Nice climate. Very good for families with children. Big advantage is underground parking lot with extra places with chargers for EV.