B&B Hotel Lourdes Centre

“Great location, comfortable stay.”

Reception: The man at reception was helpful and got us checked in quickly. Room / facilities: Room 217, is a rear facing room, on the second floor overlooking the kitchen area of the hotel and the rears of other hotels. This made the room very quiet, except in the morning at around 4.00am, when yo… more

Reception: The man at reception was helpful and got us checked in quickly. Room / facilities: Room 217, is a rear facing room, on the second floor overlooking the kitchen area of the hotel and the rears of other hotels. This made the room very quiet, except in the morning at around 4.00am, when you heard alarms from the kitchen and banging pots and pans also from the kitchen. There is an air conditioning control panel which did not function, as it was turned off and controlled centrally with a window that opens. In typical IBIS tradition, a minimalistic approach is taken. The room has comfortable king bed, small built in shelves as bedside tables, small hanging and shelf area, bench and the typical compact functional bathroom pre built pod. There is a good size flat screen TV. The room does not have a safe, fridge, tea or coffee facilities, but we were provided paper coffee cups to drink from. Laundry: No self operated coin laundry on site. Parking: is available at an additional cost Wifi: Complementary and good speed. Validation required. Breakfast: Available for additional cost, but not utilised on this stay. Conclusion: Great central located hotel, with an easy walk to Lourdes city and attractions, Gare, supermarkets. Letdowns: Noise from kitchen staff at early hours of the morning Location / Nearby: Lidl supermarket 1,000m, Birger King 1,000m, Lourdes Gare (train station) is 5 min walk. Lourdes city attractions are an easy walk. Recommendations: For a quieter stay, request a “rear” room that does not face the street. Getting to hotel: If arriving by car, best use GPS. If arriving into Lourdes train station, exit to the car park side of the station and walk down the hill to the roundabout, turn left and the hotel will be seen on the left, on the next corner.

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“A little pricey. ”

Stayed here whilst visiting the church. Very close to the church and the station as well. Clean rooms and a pretty straight forward breakfast. Have to say a bit on the pricey end but that might have been becks we booked last minute. Staff could try to be a little more helpful.

“Recent visit March 22”

Ibis Lourdes When we arrived we were very kindly given our room. We had asked for a room away from the lifts however when we went up to the room we were quite near the lift so I went downstairs to ask if we could change rooms. I was told by the receptionist that the hotel was full. so went back ups… more

Ibis Lourdes When we arrived we were very kindly given our room. We had asked for a room away from the lifts however when we went up to the room we were quite near the lift so I went downstairs to ask if we could change rooms. I was told by the receptionist that the hotel was full. so went back upstairs to go into the room. While I was downstairs my husband tried to get into the room many times and I also tried when back upstairs without success. The key-card machine kept flashing red except once for about 2 seconds went green but did not connect and open. So I again went downstairs to speak to the receptionist. At this point she was extremely rude saying, 'have you put the card in correctly, has it gone green etc'? Talking to us as if we had never used a keycard before! Then she proceeded to come upstairs and try the card without success herself even banging the door to try and open it. A short time afterwards once in our room I went downstairs to ask if I could have an extra blanket as sometimes I feel the cold at night to find a very helpful different receptionist who went to look for one. The room was fine- normal layout for the Ibis. Had an extremely large television. Unfortunately we had a very bad night due to what appears to the toilet fan unit being very noisy /broken and a road cleaner working along the roads outside our window from 0500 to 0545. When I mentioned in the morning that it appears the toilet fan was broken it was to the same receptionist who checked us in, turned round and said we should have asked to change rooms!!!!! When arrived showed my Silver Accor membership card - however nothing extra for being a member offered. Excellent central location

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