Description
Facilities: The hotel has 3 lifts and features 142 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilit… more
Meals: Dining facilities include a restaurant, a café and a bar. Breakfast, lunch and dinner offer many delicious options. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Babysitting service
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Childcare
- Children´s entertainment
- Conference centre
- Currency exchange
- Fax/photocopier
- Game area
- Garden
- Hair dryer
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
This property has additional information that you can
see here
Excellent
Based on 1509 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 1509 TripAdvisor reviews
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Susan H
London, United Kingdom
14/01/2025
“Highly recommended hotel!”
What can I say, other than we had another great stay here. We got the exact room that we had requested and we were delighted to see some little gifts left for us, thanking us for our loyalty. Who wouldn’t be loyal to a hotel that provides excellent service, very comfortable rooms, good restaurants,… more
What can I say, other than we had another great stay here. We got the exact room that we had requested and we were delighted to see some little gifts left for us, thanking us for our loyalty. Who wouldn’t be loyal to a hotel that provides excellent service, very comfortable rooms, good restaurants, bars and casino, all for such a reasonable price. A very short walk from getting off Eurostar and your holiday begins. A big thank you to all the staff. See you soon 😊
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shawn B
25/09/2024
“Highly recommended for leisure or business when in Lille”
We did book this hotel on the eleventh hour due to a booking error that we made in the original place that we were supposed to be staying. The reception staff were wonderful, friendly and very helpful from check in to checkout. The rooms are extremely comfortable, a large size, good climate , very… more
We did book this hotel on the eleventh hour due to a booking error that we made in the original place that we were supposed to be staying. The reception staff were wonderful, friendly and very helpful from check in to checkout. The rooms are extremely comfortable, a large size, good climate , very comfortable bed and pillows. The bathroom was very clean, stocked well with a supersized bath tub and fabulous rainfall shower. (I was torn between bath or shower but managed to enjoy both during my stay) The tv also had English channels which in our eye was a bonus. I highly recommend staying for breakfast, the food is delicious which a huge choice of continental dishes as well as hot and cold buffet items for American and British tastes I do recommend visiting the bar, very professional bar tenders , and managed to while away the time in our final hours here. High recommended
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Susan H
London, United Kingdom
14/09/2024
“Fabulous stay again!”
Just back from another stay at this great hotel. We stayed 3 nights and whilst there, it was our wedding anniversary. 53 years! Such a good place to celebrate it. There was champagne and chocolates in our room with a congratulatory note from the manager. Greatly appreciated by us both. However, thi… more
Just back from another stay at this great hotel. We stayed 3 nights and whilst there, it was our wedding anniversary. 53 years! Such a good place to celebrate it. There was champagne and chocolates in our room with a congratulatory note from the manager. Greatly appreciated by us both. However, this hotel looks after you at any time, celebrations or not. Lots of little touches that more expensive hotels often don’t do. Evian water replaced every day by the bed, turndown service, a bottle of pillow mist, bathrobes and slippers, ample toiletries including a bottle of the hotel perfume. Very comfy bed with fluffy pillows and duvet. If you can manage to leave the bed, there is an excellent casino within the hotel if that’s what you enjoy. We certainly do! Even for us old people, the hotel is less than a 10 minute walk from getting off of Eurostar so perfectly situated. All this aside, the real jewels in the crown are the staff. Always so welcoming and always going that extra mile to ensure we simply must return.
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Liam C
25/08/2024
“Pleasant late night check in”
Travelling from the UK and have stopped here a numerous of times, checked in really late 2am last night and the gentlemen on check in desk was superb! I didn’t get his name but he was very attentive, made check in really easy, parked up the car and very helpful over the room and the services the ho… more
Travelling from the UK and have stopped here a numerous of times, checked in really late 2am last night and the gentlemen on check in desk was superb! I didn’t get his name but he was very attentive, made check in really easy, parked up the car and very helpful over the room and the services the hotel had to offer thank you! Lovely room beds super comfortable, Evian water at the side of the bed couldn’t ask for a better nights sleep very quiet too.
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BigBenLisbon
Lisbon, Portugal
20/05/2024
“Exceeded My Expectations ”
I've never stayed in this chain but everything exceeded my expectations; fast reception, helpful staff, the buffet was diverse and fair priced, the casino was simple and tasteful, the room service was timely, the room was clean and the bed was good. Very pleased!
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