Olivarius Apart'hotel

“Superb, Simply Superb.”

Well, what a fabulous place. My family and I recently returned from holidaying in France, staying at the Olivarius on our last night. The evening of our stay didn't start off so great, booking into an awful hotel which was simply unsafe for our three young children. We then searched around for so... more

Well, what a fabulous place. My family and I recently returned from holidaying in France, staying at the Olivarius on our last night. The evening of our stay didn't start off so great, booking into an awful hotel which was simply unsafe for our three young children. We then searched around for something more suitable and came across this place. Upon check-in we were tired, hungry and fed up, so having a French receptionist/night porter who spoke great English was a brilliant start! The room was clean, spacious and homely. Breakfast was tasty and plentiful. But the best part for us was when we left... When checking out the receptionist mistakenly charged my card, even though my wife had already paid in full through Booking.com (with me not realising). When I realised that we'd been charged twice I emailed the hotel when we were back in the UK, worried that we'd never get our money back. I emailed first thing in the morning and received a reply within 10 minutes! Alex confirmed he'd look into it and get back to me ASAP with an update. That update came 30 minutes later, confirming that they'd realised their mistake and had already processed our refund. The refund cleared the very next day! We've had a similar issue with flight tickets and it dragged on for months - this took just two days. What superb service!! And thanks again Olivarius Apart'Hotel.

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“Ideal for a quick break”

Not your typical French budget hotel, as it is a small apartment,with compact kitchen (microwave,fridge,2 ring hobs, plus plates and utensils), separate living space with table, chairs and sofa bed. Bedroom has a very comfy king size bed, plus a single bed so in total you can sleep 5 in the apar... more

Not your typical French budget hotel, as it is a small apartment,with compact kitchen (microwave,fridge,2 ring hobs, plus plates and utensils), separate living space with table, chairs and sofa bed. Bedroom has a very comfy king size bed, plus a single bed so in total you can sleep 5 in the apartment. Both our room and hotel in general was very clean and tidy, staff very friendly and helpful. Hotel is located outside of Villeneuve D'Ascq on an industrial/university campus, so a car is required to get into Lille and beyond. Location is good for access to main roads to get into France and Belgium. The added bonus was a buffet breakfast with pancakes, eggs plus the usual continental breakfast. Excellent value for money. The bar area can get quite loud at night, so when you book you may want to request a "quiet" room, although did not disturb us too much.

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“Not what we expected, very disappointing”

The Hotel - was in the middle of an industrial park with no shops anywhere close by. Even walking into the town to try and find something to eat at 5pm was impossible as everything was closed until the evening. The hotel building itself was very clean and spacious, however the room we were give... more

The Hotel - was in the middle of an industrial park with no shops anywhere close by. Even walking into the town to try and find something to eat at 5pm was impossible as everything was closed until the evening. The hotel building itself was very clean and spacious, however the room we were given was very small (even for a studio). Although this is an apart/hotel and the room had a small kitchen area there was only one useable socket - nowhere near the kitchen at all but at the far end of the room half way down the wall! This was the only place to plug the kettle in, very inconvenient. Other sockets were all sealed up and partially hidden by the wardrobe and mirror! The safe didn't work, called reception and they changed the rusted out batteries, put new ones in but still it didn't work. Gave up after that. Breakfast was ok, typically continental, fruit, yoghurt, cold meats, cold hard boiled eggs one day, scrambled the next. The rooms are set out around the edge of a large bar/breakfast area and again around the balcony area above. All the rooms had massive silver plaques with the room numbers imprinted, making it look like a prison. Staff were nice and spoke good English.

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